Rising Store Manager in Training

JD Sports NA; West Burlington (IA); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in West Burlington, IA is hiring a Manager in Training to support the Store Manager in daily operations, merchandising, and customer service excellence. You will learn department responsibilities, supervise staff in the Manager's absence, and help drive sales and store performance.

The role requires retail experience, strong communication, and a proactive mindset. You will promote merchandise, build customer loyalty, and ensure policies are followed while delivering an

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and achieving store goals and profits.
• Self-starter with initiative to take on tasks without being asked.
• Strong attention to detail and ability to manage multiple tasks.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of the store.
• Work with Store Manager to plan actions for selling, restocking, merchandising, ordering, and scheduling.
• Take full responsibility in the Store Manager's absence.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties.
• Provide extraordinary customer service during peak periods and assist customers.
• Promote and sell services and merchandise provided by the store.
• Uphold store policies and standards as per manuals and memos.
• Protect company assets and financial information; report suspected fraud.

Skills

Retail experience

Customer service experience

Interpersonal & communication skills

Fast-paced environment

Team management ability

Self-starter / initiative

Attention to detail

Customer-focused / selling merchandise

Job description

Hibbett I City Gear in West Burlington, IA is hiring a Manager in Training to support the Store Manager in daily operations, merchandising, and customer service excellence. You will learn department responsibilities, supervise staff in the Manager's absence, and help drive sales and store performance.

The role requires retail experience, strong communication, and a proactive mindset. You will promote merchandise, build customer loyalty, and ensure policies are followed while delivering an