Rising Leaders Program – Servicing Operations

Jobtailor; Arizona; On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor in the United States is seeking participants for a 12-month rotational leadership-development program across Loan Transfers, Operational Support, and Data Integrity. You will validate loan-level data, perform pre- and post-transfer audits, and ensure complete documentation and image delivery.

You will investigate root causes of operational issues, make real-world decisions, and perform business analyses with recommendations to leadership for process changes.

Qualifications

• Bachelor's degree from accredited college or university.
• Degree in Business Administration or Data Analytics preferred.
• Ability to excel in a team-oriented, collaborative environment.
• Ability to clearly articulate and present ideas and findings to varied audiences, including operations staff and senior leadership.
• Excellent written and verbal communication skills.
• Strong business communication skills.
• Strong attention to detail and ability to multitask.
• Ability to respond well to pressure and deadlines.
• Experience with PowerPoint and Visio a plus.
• Ability to adapt and willingness to learn.
• Legally authorized to work in the United States.
• Applicants requiring visa sponsorship now or in the future are not eligible, including temporary work authorization such as F-1 students on OPT or STEM OPT.
• Must have a smartphone meeting Company security standards and able to install apps such as Microsoft Authenticator
• Will be required to attend company-sponsored training classes and attain certain certifications

Responsibilities

• Participate in a 12-month rotational leadership-development program.
• Gain practical, on-the-job leadership and management skills.
• Work in Loan Transfers, Operational Support, or Data Integrity.
• Validate loan-level data.
• Perform pre- and post-transfer audits.
• Ensure complete documentation and image delivery.
• Investigate root causes of operational issues.
• Perform assigned duties under experienced personnel to gain knowledge for promotion to management.
• Make decisions in real-world account management scenarios.
• Perform business analyses and provide recommendations to leadership for business and process changes.
• Receive training and perform duties across several functions.
• Observe experienced workers to learn departmental methods, procedures, and standards.
• Champion the Process Improvement discipline and implement project steps and tools.
• Perform related duties assigned by management

Skills

Leadership

Communication

Attention to detail

Multitasking

Adaptability

Team collaboration

Education

Bachelor's degree

Business Administration or Data Analytics preferred

Tools

PowerPoint

Visio

Microsoft Authenticator

Job description

• Participate in a 12-month rotational leadership-development program
• Gain practical, on-the-job leadership and management skills
• Work in Loan Transfers, Operational Support, or Data Integrity
• Validate loan-level data
• Perform pre- and post-transfer audits
• Ensure complete documentation and image delivery
• Investigate root causes of operational issues
• Perform assigned duties under experienced personnel to gain knowledge for promotion to management
• Make decisions in real-world account management scenarios
• Perform business analyses and provide recommendations to leadership for business and process changes
• Receive training and perform duties across several functions
• Observe experienced workers to learn departmental methods, procedures, and standards
• Champion the Process Improvement discipline and implement project steps and tools
• Perform related duties assigned by management

Requirements

• Bachelor's degree from accredited college or university
• Degree in Business Administration or Data Analytics preferred
• Ability to excel in a team-oriented, collaborative environment
• Ability to clearly articulate and present ideas and findings to varied audiences, including operations staff and senior leadership
• Excellent written and verbal communication skills
• Strong business communication skills
• Strong attention to detail and ability to multitask
• Ability to respond well to pressure and deadlines
• Experience with PowerPoint and Visio a plus
• Ability to adapt and willingness to learn
• Legally authorized to work in the United States
• Applicants requiring visa sponsorship now or in the future are not eligible, including temporary work authorization such as F-1 students on OPT or STEM OPT
• Must have a smartphone meeting Company security standards and able to install apps such as Microsoft Authenticator
• Will be required to attend company-sponsored training classes and attain certain certifications

Core Competencies

Demonstrates strong leadership and management skills through participation in a rotational program, with a focus on loan transfers, operational support, and data integrity. Capable of performing business analyses, validating data, and implementing process improvements while effectively communicating with diverse audiences.

Highest-signal resume keywords

• Bachelor's Degree
• Business Administration
• Data Analytics
• Process Improvement
• Business Analysis

Hard Skills

• Loan-Level Data Validation
• Pre-Transfer Audits
• Post-Transfer Audits
• Business Analysis
• Documentation Management

Soft Skills

• Team Collaboration
• Communication Skills
• Attention to Detail
• Multitasking
• Adaptability

Industry Keywords

• Operational Support
• Data Integrity
• Process Improvement
• Account Management

Tools & Technologies

• PowerPoint
• Visio
• Microsoft Authenticator