Rising IT Infrastructure Engineer: Cloud, Identity & Windows

HKA; Las Vegas (NV); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

20 days PTO

10 company holidays

2 floating holidays

Wellness days

401k with company match

Job summary

HKA is seeking a Junior Infrastructure Engineer to join our global Infrastructure Services team. This early-career role offers hands-on experience with Microsoft-centric systems, cloud, identity, and endpoint services, with mentorship and opportunities to contribute from day one.

The role emphasizes supporting Windows Server and Azure environments, plus automation and documentation practices in a fast-growing professional services firm.

Qualifications

• Genuine interest in systems infrastructure, cloud services, identity, endpoint management, and automation.
• Foundational knowledge of Windows administration, directory services, permissions, virtualization, and cloud concepts.
• Evidence-based troubleshooting approach: gather information, test safely, document findings, and determine when to elevate.
• Ability to communicate clearly across international teams and technical backgrounds.
• Strong organizational skills and attention to detail in ticket management and documentation.
• Willingness to learn from experienced engineers and share knowledge.
• Awareness of information security, data protection, least privilege, and controlled change practices.

Responsibilities

• Provide tier 3 assistance for infrastructure incidents and service requests escalated by Service Desk and Site Support teams.
• Monitor health, availability, and capacity of server, cloud, backup, storage, identity, and endpoint services; elevate risks and outages as needed.
• Assist in administering Windows Server, Active Directory, and Entra ID (user, group, device, authentication, and access management).
• Support Microsoft Azure infrastructure, including VMs, storage, backup, monitoring, and platform services under documented procedures.
• Operate Microsoft Intune for device configuration, compliance, application deployment, and troubleshooting.
• Support Microsoft 365 services (Exchange Online, Teams, SharePoint Online, service health).
• Assist with Azure Virtual Desktop and FSLogix administration, monitoring, and user issue resolution.
• Conduct routine backup checks, support restore testing, and maintain recovery documentation.
• Use PowerShell and approved automation tools to optimize repeatable operational tasks with peer review.
• Document technical procedures, knowledge articles, asset records, and change records accurately.
• Participate in infrastructure projects, testing, maintenance, and controlled change activities.
• Operate according to HKA’s security, change-management, and privileged-access policies.

Skills

Systems infrastructure

Windows administration

Directory services

Virtualization

Cloud concepts

Troubleshooting

Cross-team communication

Documentation

Information security awareness

Automation scripting

Education

Bachelor's degree in IT/CS or related field

Tools

PowerShell

Microsoft Intune

Azure

Azure AD / Entra ID

Windows Server

Microsoft 365

Job description

HKA is seeking a Junior Infrastructure Engineer to join our global Infrastructure Services team. This early-career role offers hands-on experience with Microsoft-centric systems, cloud, identity, and endpoint services, with mentorship and opportunities to contribute from day one.

The role emphasizes supporting Windows Server and Azure environments, plus automation and documentation practices in a fast-growing professional services firm.