Rising Dispensary Leader: Operations & Customer Experience

Green Thumb Industries; Philadelphia (Philadelphia County); On-site; USD 42,000 - 56,000; Full time

Job summary

Green Thumb Industries in Philadelphia seeks a Leader in Training to join the store leadership team and help supervise daily operations, optimizing the customer journey and ensuring compliance.

You will rotate through critical dispensary functions to gain subject-matter expertise and prepare for advancement to Assistant General Manager, with a focus on merchandise, people, and customer service excellence.

Qualifications

• At least three years of customer service or retail experience, with at least one year in a supervisory role.
• Cannabis experience preferred.
• Inventory control experience preferred.
• Ability to work a schedule inclusive of varying shifts including mornings, days, nights, and weekends.
• Must pass any and all required background checks.
• Must possess a valid driver’s license or state ID.

Responsibilities

• Support management in overseeing dispensary operations to ensure compliance with security, inventory, and regulations.
• Monitor inventory levels and communicate action items with management.
• Oversee intake and verification of deliveries and inventory management, ensuring vault accuracy.
• Lead team members to execute programs and promotions and maintain customer experience.
• Demonstrate proper cash handling and oversee team member cash reconciliation.

Skills

Customer service

Supervisory experience

Cannabis industry knowledge

Inventory control

Scheduling flexibility

Communication leadership

Job description

Green Thumb Industries in Philadelphia seeks a Leader in Training to join the store leadership team and help supervise daily operations, optimizing the customer journey and ensuring compliance.

You will rotate through critical dispensary functions to gain subject-matter expertise and prepare for advancement to Assistant General Manager, with a focus on merchandise, people, and customer service excellence.