Rightsizing Officer (Tenancy Services)

Colchester Borough Homes; United States; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Local Government Pension Scheme 19.5%

Excellent training, development and…

Generous annual leave 23–26 days

Flexible working arrangements

Smartphone and laptop provided

Volunteering day

Discounted gym membership

Eye tests and VDU glasses contribution

Job summary

Colchester Borough Homes (CBH) is launching a Rightsizing Officer role to support customers in homes that are too large, enabling moves to more manageable properties. The post requires a good understanding of the social housing sector, with the aim of building trust and coordinating all aspects of the moving process for a caseload of customers.

The role focuses on improving outcomes for customers while maximizing efficient use of housing stock.

Job description

Colchester Borough Homes (CBH) is a company set up by Colchester City Council to provide housing management and maintenance services to around 7,000 customers., Colchester Borough Homes are launching a new initiative to support customers in homes too large for them who wish to move to more manageable properties. We are seeking a Rightsizing Officer with a good understanding of the social housing sector who will be able to effectively engage and build trust with our customers. The successful candidate must demonstrate excellent influencing skills together with a practical ability to coordinate all aspects of the moving process. You will manage a caseload aiming to improve outcomes for customers while helping us make the best use of our housing stock.
We offer a range of benefits which include:

• Local Government Pension Scheme with a 19.5 % employer contribution
• Excellent training, development, and progression opportunities
• Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 years service), plus bank and public holidays and two extra company holidays during the Christmas period.
• The opportunity to buy up to another 5 days holiday, subject to conditions
• Access to the Employee Assistance Programme
• Provision of a smartphone and laptop
• Discounted gym member - corporate membership rate at Leisure World and the Northern Gateway.
• 1 Volunteering Day per year
• Free Flu Jab
• Exceptional flexible working arrangement
• Agile Working at Colchester Borough Homes means having some flexibility about when, where and how we work to best meet the needs of our role and service area.

Other employee benefits include payment of a professional subscription, Free yearly eye tests plus a contribution towards glasses for VDU use.