Rides Team Member - $16.03/HR

Six Flags Great America & Hurricane Harbor; McHenry (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Six Flags Great America & Hurricane Harbor in McHenry, IL seeks a Ride Operator to ensure a fun and safe experience on our wide-variety of rides. You will greet guests, answer questions, enforce safety rules and monitor operations outdoors in a fast-paced setting.

This role requires a minimum age of 16, flexible availability including weekends and holidays, and the ability to stand for long periods. Training will cover ride safety, operation procedures, and guest service excellence.

Qualifications

• Minimum age 16.
• Flexible availability including weekends, weeknights, and holidays.
• Able to work efficiently in a fast-paced environment.
• Able to communicate effectively in English (read, speak and understand).
• Stand/walk for up to 5 hours at a time and as many as 16 hours a day.
• Willing to work outdoors in varying weather conditions.

Responsibilities

• Attend required Rides Department training and ride-specific training.
• Provide courteous greetings and respond to Guest questions; resolve comments when possible.
• Ensure Guest safety and satisfaction during their visit.
• Enforce rider restrictions including height requirements.
• Operate the ride controls and monitor for safe operation; stop ride during emergencies.
• Validate Fast Lane wristbands and assist with loading to maximize capacity.
• Watch ride operations and assist Guests exiting the ride.
• Report unsafe acts to Supervisors and maintain ride area cleanliness.

Skills

Minimum Age

Flexible availability

Fast-paced environment

English communication

Stamina for long periods

Outdoor work

Job description

Ride Operators ensure our guests have a fun and safe experience on our wide-variety of Rides.

Essential Duties and Responsibilities:

• Attend required Human Resources Discovery, Rides Department training, and specific ride training.
• Adhere to Six Flags Standards of Appearance and Attendance policy as stated in the Six Flags Handbook.
• Provide courteous greetings and answer any Guest questions. Respond to and resolve Guest comments whenever possible.
• Ensure Guest safety and satisfaction during their visit.
• Enforce all rider restrictions including monitoring and measuring for height requirements.
• Assist with pairing up of single riders and proper grouping techniques to ensure greater capacity.
• Take hourly throughput readings.
• Respond to any emergency situation in the area and maintain control until a Supervisor arrives.
• Monitor and enforce Park line jumping and smoking policies.
• Clean ride units and ride areas as needed, including Guest Illnesses.
• Assist with downtime situations and evacuation, if a ride cannot be restarted.
• Be able to communicate proper hand signals as called for during ride operation.
• Watch ride and waiting Guests during the ride cycle.
• Physically check restraints.
• Assist Guests as they exit the ride.
• Manually open restraints when necessary.
• Operate the secondary control panel and visually monitor ride during operation and be prepared to stop the ride during critical situations.
• Validates Fast Lane wristbands at assigned rides and manage merge points to ensure guests loaded onto the ride in a safe and timely manner.
• Successfully complete the International Ride Operator Certification (iROC) course through General Rides Training.
• Complete ride certification tests, corrected to 100% proficiency.
• Complete Witness Statements as needed.
• Stand at the control panel of the ride and run the ride by pressing appropriate buttons, visually monitoring control panel for flashing lights/solid lights, and be prepared to stop the ride during critical situations.
• Give announcements via a public address system when necessary.
• When assigned by a Rides Unit or Section Supervisor - perform test rides to ensure continued safety.
• Report any unsafe acts to your Unit or Section Supervisor
• Maintaining all aspects of ride area cleanliness by lining all trash cans with bags, emptying when full, wiping and re-bagging trash cans and carrying a pan and broom to sweep leaves, trash and debris

Skills and Qualifications:

• Minimum Age: 16
• Must have flexible availability including weekends, weeknights, and holidays
• Able to work efficiently in a fast-paced environment
• Able to communicate effectively in the English language, including the ability to read, speak and understand the English language.
• Must be able to stand/walk for up to 5 hours at a time and as many as 16 hours a day.
• Must be able to walk up to 5 miles per day over various surfaces.
• Capable of holding a handheld scanner (Approximate weight is 2.5 pounds), with both hands, for a minimum of 6 continuous hours.
• May be exposed to: heights, spinning objects or moving water.
• Must be willing to work outdoors in various weather conditions
• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
• Must have strong teamwork skills and the ability to work with others