Rides Team Member - $16.03/HR

Six Flags Great America & Hurricane Harbor; Gurnee (IL); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Six Flags Great America & Hurricane Harbor is hiring Ride Operators to ensure guests have a fun and safe experience on a wide variety of rides. You will greet guests, answer questions, enforce safety rules, and monitor riders during operation.

The role requires passing training such as iROC and ride certification, standing for long periods, outdoor work in varying weather, and working weekends/holidays. Join a team dedicated to guest satisfaction and safety.

Qualifikationen

• Minimum age 16.
• Flexible availability including weekends, weeknights, and holidays.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate effectively in English (reading, speaking, understanding).
• Stand/walk for up to 5 hours at a time, up to 16 hours a day.
• Walk up to 5 miles per day on varied surfaces.
• Capable of holding a handheld scanner for 6 continuous hours.
• Possible exposure to heights, spinning objects or moving water.
• Willing to work outdoors in various weather conditions.
• Professional, self-motivated, multi-tasking and enthusiastic.
• Strong teamwork skills.

Aufgaben

• Attend required Rides Department training and ride-specific training.
• Adhere to Six Flags appearance and attendance standards.
• Provide courteous greetings and answer guest questions; respond to guest comments.
• Ensure guest safety and satisfaction during visits.
• Enforce rider restrictions including height requirements.
• Assist with pairing single riders and optimization of ride capacity.
• Take hourly throughput readings.
• Respond to emergencies and maintain control until a supervisor arrives.
• Monitor line jumping and smoking policies.
• Clean ride units and surrounding areas as needed.
• Assist with downtime, evacuations, and restart if necessary.
• Communicate proper hand signals and PA announcements during operation.
• Operate ride controls and be prepared to stop the ride in critical situations.
• Validate Fast Lane wristbands and manage ride merges.
• Complete iROC certification and ride certification tests.
• Report unsafe acts to supervisors.
• Maintain cleanliness of ride area.

Kenntnisse

Flexible availability

English communication

Teamwork

Customer service

Stamina

Jobbeschreibung

Ride Operators ensure our guests have a fun and safe experience on our wide-variety of Rides.

Essential Duties and Responsibilities:

• Attend required Human Resources Discovery, Rides Department training, and specific ride training.
• Adhere to Six Flags Standards of Appearance and Attendance policy as stated in the Six Flags Handbook.
• Provide courteous greetings and answer any Guest questions. Respond to and resolve Guest comments whenever possible.
• Ensure Guest safety and satisfaction during their visit.
• Enforce all rider restrictions including monitoring and measuring for height requirements.
• Assist with pairing up of single riders and proper grouping techniques to ensure greater capacity.
• Take hourly throughput readings.
• Respond to any emergency situation in the area and maintain control until a Supervisor arrives.
• Monitor and enforce Park line jumping and smoking policies.
• Clean ride units and ride areas as needed, including Guest Illnesses.
• Assist with downtime situations and evacuation, if a ride cannot be restarted.
• Be able to communicate proper hand signals as called for during ride operation.
• Watch ride and waiting Guests during the ride cycle.
• Physically check restraints.
• Assist Guests as they exit the ride.
• Manually open restraints when necessary.
• Operate the secondary control panel and visually monitor ride during operation and be prepared to stop the ride during critical situations.
• Validates Fast Lane wristbands at assigned rides and manage merge points to ensure guests loaded onto the ride in a safe and timely manner.
• Successfully complete the International Ride Operator Certification (iROC) course through General Rides Training.
• Complete ride certification tests, corrected to 100% proficiency.
• Complete Witness Statements as needed.
• Stand at the control panel of the ride and run the ride by pressing appropriate buttons, visually monitoring control panel for flashing lights/solid lights, and be prepared to stop the ride during critical situations.
• Give announcements via a public address system when necessary.
• When assigned by a Rides Unit or Section Supervisor - perform test rides to ensure continued safety.
• Report any unsafe acts to your Unit or Section Supervisor
• Maintaining all aspects of ride area cleanliness by lining all trash cans with bags, emptying when full, wiping and re-bagging trash cans and carrying a pan and broom to sweep leaves, trash and debris

Skills and Qualifications:

• Minimum Age: 16
• Must have flexible availability including weekends, weeknights, and holidays
• Able to work efficiently in a fast-paced environment
• Able to communicate effectively in the English language, including the ability to read, speak and understand the English language.
• Must be able to stand/walk for up to 5 hours at a time and as many as 16 hours a day.
• Must be able to walk up to 5 miles per day over various surfaces.
• Capable of holding a handheld scanner (Approximate weight is 2.5 pounds), with both hands, for a minimum of 6 continuous hours.
• May be exposed to: heights, spinning objects or moving water.
• Must be willing to work outdoors in various weather conditions
• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
• Must have strong teamwork skills and the ability to work with others