Ride Operator: Guest Experience & Safety Lead

United Parks & Resorts; Williamsburg (VA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free park admission

Discounts on park admission tickets

Discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking candidates to provide exceptional guest service at our park locations in Virginia. Responsibilities include monitoring rides, assisting guests with loading/unloading, and enforcing park safety guidelines.

CPR/AED training and American Red Cross certifications are required. The role involves standing for long periods, lifting up to 40 lbs, and working nights, weekends, and holidays in various weather conditions.

Qualifications

• Must have strong English communication and exceptional guest service.
• Ability to stand for long shifts and lift up to 40 lbs.
• Must be comfortable with heights and able to work outdoors and indoors in varying weather.

Responsibilities

• Monitor rides and ensure safety regulations are followed.
• Assist guests in loading and unloading from rides and verify admission requirements.
• Interact with guests while enforcing park safety guidelines.
• Participate in American Red Cross training and audits as required.
• Attend in-service meetings and be cross-trained for other park areas.
• Maintain area cleanliness and a professional appearance.
• Report unsafe situations promptly.

Skills

Guest service

Communication

Interpersonal skills

Safety awareness

Teamwork

Job description

SeaWorld Parks & Entertainment is seeking candidates to provide exceptional guest service at our park locations in Virginia. Responsibilities include monitoring rides, assisting guests with loading/unloading, and enforcing park safety guidelines.

CPR/AED training and American Red Cross certifications are required. The role involves standing for long periods, lifting up to 40 lbs, and working nights, weekends, and holidays in various weather conditions.