Ride Operator

Entertainment Places; Williamsburg (VA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free park admission

Discounts on park admission tickets

Discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking candidates to provide exceptional guest service at our park locations in Virginia. Responsibilities include monitoring rides, assisting guests with loading/unloading, and enforcing park safety guidelines.

CPR/AED training and American Red Cross certifications are required. The role involves standing for long periods, lifting up to 40 lbs, and working nights, weekends, and holidays in various weather conditions.

Qualifications

• Must have strong English communication and exceptional guest service.
• Ability to stand for long shifts and lift up to 40 lbs.
• Must be comfortable with heights and able to work outdoors and indoors in varying weather.

Responsibilities

• Monitor rides and ensure safety regulations are followed.
• Assist guests in loading and unloading from rides and verify admission requirements.
• Interact with guests while enforcing park safety guidelines.
• Participate in American Red Cross training and audits as required.
• Attend in-service meetings and be cross-trained for other park areas.
• Maintain area cleanliness and a professional appearance.
• Report unsafe situations promptly.

Skills

Guest service

Communication

Interpersonal skills

Safety awareness

Teamwork

Job description

What you get to do:

You’ll provide exceptional guest service while delivering the thrills and excitement we’re known around the world for. You will ensure excellent guest service by responding to and exceeding their requirements, expectations and needs. In all you do, you will consistently practice safe work habits, including the use of personal protection equipment (PPE). You will also:

• Monitor rides, following all safety regulations


• Ensure guests meet ride admission requirements


• Assist in loading and unloading guests from ride


• Interact with guests while implementing park safety guidelines


• Participate in American Red Cross and organization audit processes


• Attend in-service meetings and cross-train to work in other park areas


• Maintain the cleanliness of your area


• Maintain a professional appearance


• Report unsafe situations

What it takes to succeed:

• At least 16 years of age


• Strong English language communication skills


• Exceptional interpersonal abilities


• A commitment to great customer service


• Ability to lift, carry, push and pull up to 40 lbs.


• You must be comfortable with heights


• Ability to stand for entire shift


• You must successfully pass the company provided and paid American Red Cross certification trainings to include CPR and AED


• You must be able to work varied schedules, including nights, weekends, and holidays


• Ability to work indoors and outdoors in a variety of weather conditions

Compensation:

13.00 USD

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission


• Discounts on park admission tickets and passes for family and friends


• Park discounts on food, merchandise, etc.


• Scholarship opportunities


• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.