Ride Operations Area Manager: Guest Experience & Leadership

Six Flags Corp; Santa Clarita (CA); Vor Ort; USD 85.000 - 110.000; Vollzeit

Zusammenfassung

Six Flags Corp seeks an Operations Area Manager to plan, organize and supervise the safe operation of the Rides Department within the Operations Division. You will develop Supervisors, Leads, and Team Members and handle scheduling, staffing, and ensuring an exceptional guest experience.

The ideal candidate has at least two years in ride operations supervision, strong leadership, and excellent communication skills.

Qualifikationen

• Minimum of two years' experience in Ride Operations Supervision or Management.
• Excellent communication and presentation skills, both written and verbal.
• Strong motivational, leadership, and team building skills.
• Demonstrated ability to accomplish goals through motivation and delegation.
• Demonstrated leadership in driving change relative to improving the Guest experience.
• Computer literacy. Significant experience in Microsoft applications.
• Good organizational skills, creative, outgoing, detail oriented, and self-motivator.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• The ability to respond to and solve Guest concerns in a timely manner.

Aufgaben

• Plan, organize and supervise the safe and efficient operation of the Rides Department and Operations Division.
• Develop Supervisors, Leads, and Team Members, including scheduling and staffing.
• Coordinate training and the operations orientation program.
• Manage the scheduling process for the operations division.
• Ensure departmental and park goals are achieved and customer service remains top-notch.
• Maintain high throughput and efficiency while seeking continuous improvements.
• Address guest concerns and ensure guest experience remains exceptional.
• Ensure training requirements and testing procedures are followed.

Kenntnisse

Ride Ops Supervision

Leadership

Communication

Staff Development

Guest Experience

Flex Schedule

Team Building

Ausbildung

College degree preferred

Tools

Microsoft Office

Jobbeschreibung

Six Flags Corp seeks an Operations Area Manager to plan, organize and supervise the safe operation of the Rides Department within the Operations Division. You will develop Supervisors, Leads, and Team Members and handle scheduling, staffing, and ensuring an exceptional guest experience.

The ideal candidate has at least two years in ride operations supervision, strong leadership, and excellent communication skills.