Ride Attractions Operations Lead

Hawaiian Falls; Tennessee; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Ripley’s Super Fun Park in Pigeon Forge and Ripley’s Mountain Coaster in Gatlinburg seek a Ride Attractions Operations Manager to lead daily ride operations, safety protocols, and guest service excellence. You will direct supervisors and frontline staff, coordinate with maintenance, admissions and leadership to keep both attractions running safely and efficiently.

The ideal candidate is a hands-on, energetic leader who can foster a collaborative team culture, drive high performance, and deliver

Qualifications

• Experience leading ride operations and guest-service teams.
• Strong leadership and communication skills.
• Ability to manage staffing and scheduling in a fast-paced environment.

Responsibilities

• Direct the day-to-day operations of both attractions, ensuring safety and efficiency.
• Maintain a strong culture of safety and compliance.
• Plan staffing levels and schedules to support guest experience.
• Lead, coach, and develop supervisors and frontline team members.
• Partner with maintenance, admissions and leadership to ensure smooth operations.

Skills

Operational leadership

Staffing & scheduling

Safety & compliance

Guest experience

Team leadership

Job description

Ripley’s Super Fun Park in Pigeon Forge and Ripley’s Mountain Coaster in Gatlinburg seek a Ride Attractions Operations Manager to lead daily ride operations, safety protocols, and guest service excellence. You will direct supervisors and frontline staff, coordinate with maintenance, admissions and leadership to keep both attractions running safely and efficiently.

The ideal candidate is a hands-on, energetic leader who can foster a collaborative team culture, drive high performance, and deliver