Attractions Ride Operator & Guest Safety Advocate

Dollywood Parks & Resorts; Pigeon Forge (TN); On-site; USD 16,000 - 23,000; Full time

Job summary

Dollywood Company is seeking an Attractions Team Member B to manage safety, guest friendliness, cleanliness, and efficient line flow across assigned attractions in Pigeon Forge, TN. You will operate ride controls, enforce safety, assist guests during boarding and evacuations, and perform daily safety checks while delivering exceptional guest experiences.

The role requires flexibility with hours, a focus on safety, and the ability to work outdoors in varying weather.

Qualifications

• Must be at least 14 years old for Grouper/Greeter roles; 16+ for ride operators in Moderate Thrill attractions; 18+ for High Thrill attractions.
• Must successfully complete a pre-employment background check and drug screen.
• Ability to safely operate company vehicles with valid license and insurance.

Responsibilities

• Operate ride controls and control panels in all weather conditions.
• Enforce safety rules and assist guests with boarding/exiting rides.
• Inspect safety equipment prior to use and complete daily safety paperwork.
• Provide friendly guest interactions and maintain high service standards.
• Learn and enforce centralized measuring guidelines and safety standards.

Skills

Safety awareness

Guest service

Teamwork

Communication

Problem solving

Physical stamina

Education

Minimum age 14

Minimum age 16 for some roles

Minimum age 18 for some roles

Background check

Drug screen

Job description

Dollywood Company is seeking an Attractions Team Member B to manage safety, guest friendliness, cleanliness, and efficient line flow across assigned attractions in Pigeon Forge, TN. You will operate ride controls, enforce safety, assist guests during boarding and evacuations, and perform daily safety checks while delivering exceptional guest experiences.

The role requires flexibility with hours, a focus on safety, and the ability to work outdoors in varying weather.