Ride Attendant

Kalahari Resorts & Conventions; Pocono Manor (PA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

401(k) matching

Health, dental, and vision coverage

Paid time off and holidays

Employee appreciation events and perks

Job summary

Kalahari Resorts & Conventions in Pocono Manor, PA is seeking a Ride Attendant for the waterpark to ensure guest safety and provide exceptional service in a vibrant resort setting.

You will oversee safety across pools, slides, and attractions indoors and outdoors, while supporting a guest-first experience that aligns with our Lead with Love Promise.

Qualifications

• Experience in amusement or recreation facilities is helpful.
• Ability to maintain composure in high-traffic environments.
• Comfort working outdoors in various weather conditions.

Responsibilities

• Ensure guests feel welcome and receive friendly, courteous service.
• Follow safety trainings and procedures for waterpark operations and equipment.
• Identify and communicate issues promptly to prevent incidents.
• Adapt to changing guest flow and room occupancy in a fast-paced setting.

Skills

Guest service

Safety awareness

Team collaboration

Job description

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Ride Attendant - Waterpark

Kalahari Resorts & Conventions is seeking a Ride Attendant – Waterpark. In this role, you will be responsible for maintaining guests’ safety while they enjoy the water park.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll oversee the safety of guests in all pools, hot tubs, slides, attractions, and interactive features, in the indoor and outdoor water park areas.

$14/hr

Key Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service always

• Learn and adhere to all in-house safety training such as Waterpark Procedures - whistle codes, rotations, and emergency action plan; & Attraction Operations for top of body slides, top of leopard’s lair, towel attendant, indoor/outdoor hot tub attendant, and dry play.

• Must be able to retain and apply relevant knowledge of equipment, polices, and procedures of safety measures

• Must be effective in identifying and anticipating problems in stressful, high-pressure situations, and taking actions towards preventing or communicating when applicable

• Must be able to thrive in a fast-paced, energetic environment that is constantly changing based on room occupancy, group, and local business

What We’re Looking For

• Previous amusement and recreation attendant positions in a large waterpark, recreational facility, or hotel/resort are helpful

• A leadership style rooted in collaboration, respect, and service to others.

• Must be able to frequently work in outdoor hot/humid/sunny weather conditions as well as indoor warm/humid environments

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within

• 401(k) matching, paid time off, and holiday compensation

• Health, dental, and vision coverage for full-time associates

• Employee appreciation events, discounts, and perks at all resorts

• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer.