Rheumatology Front Desk: Patient Care & Admin Specialist

The Toledo Clinic, Inc.; Toledo (OH); On-site; USD 41,000 - 55,000; Full time

Job summary

The Toledo Clinic, Inc. in Toledo, OH is seeking a full-time Front Desk Medical Receptionist for the Rheumatology department (Arthritis Associates). You will greet patients, verify demographics and insurance, collect co-pays, and support EMR documentation.

This role requires on-time attendance, professional attire, excellent communication and organizational skills, and the ability to handle multiple clerical tasks under supervision.

Qualifications

• HS diploma or GED completed.
• Excellent communication and customer service skills.
• Professional attire and reliable attendance.
• General computer knowledge and EMR familiarity.

Responsibilities

• Greet patients and visitors at the front desk.
• Check in patients, verify demographics and insurance, and scan documents.
• Collect co-pays and post payments to patient accounts.
• Answer phones, schedule appointments, and verify referrals/pre-certifications.

Skills

Communication

Organization

Customer service

Education

HS diploma or GED

Job description

The Toledo Clinic, Inc. in Toledo, OH is seeking a full-time Front Desk Medical Receptionist for the Rheumatology department (Arthritis Associates). You will greet patients, verify demographics and insurance, collect co-pays, and support EMR documentation.

This role requires on-time attendance, professional attire, excellent communication and organizational skills, and the ability to handle multiple clerical tasks under supervision.