RFTS Regional Care Coordinator

Childhswv; Parkersburg (WV); On-site; USD 50,000 - 70,000; Full time

Job summary

Children’s Home Society of WV is seeking a full-time Regional Care Coordinator to oversee the Right From the Start program. This role requires significant travel and entails directing program operations, supervising staff, and ensuring client needs are met.

The ideal candidate will possess a Master's degree in Social Work or be a registered nurse with applicable experience. Strong leadership skills, problem-solving abilities, and a passion for impacting children's lives are essential.

Qualifications

• Master’s degree in Social Work or RN with current social work or nursing license required.
• At least 3 years of experience in obstetrics and infant nursing or social work preferred.
• Previous supervision and administrative experience preferred.

Responsibilities

• Coordinate and supervise the Right From the Start program.
• Direct day-to-day operations of the RFTS program.
• Recruit individuals/agencies for medical care and nutrition services.

Skills

Problem-solving skills

Team-oriented spirit

Multitasking

Professional helping relationships

Education

Master’s degree in Social Work or RN with a current license

Tools

Basic computer skills

Data entry

Job description

Children’s Home Society of WV is seeking a full-time Regional Care Coordinator to coordinate and supervise the Right From the Start program and staff at a regional level. This position provides direction to and monitors agencies providing services to clients in accordance with project standards and protocols. While there is no on-call responsibility with this position, a considerable amount of travel is required.

Right From The Start (RFTS) is a statewide program that helps West Virginia mothers and their babies lead healthier lives by offering home visitation services with a Designated Care Coordinator (registered nurse or licensed social worker). Services are provided at no cost and support mothers, their new babies, and their families by helping create a safe, nurturing home. Designated Care Coordinators discuss any questions and concerns the client may have and help find needed resources.

What you will be doing:

• Comply with Right From the Start (RFTS) program guidelines to administer a regional system for eligible pregnant women and infants.
• Direct the day-to-day operation of the RFTS program at the regional level.
• Provide project administration, coordination, direction, and training to ensure that project goals and objectives are identified, met, and evaluated.
• Supervise program staff and ensure efficiency.
• Assess and refer clients to a Designated Care Coordinator in a timely manner.
• Recruit, provide direction for, and negotiate appropriate agreements with identified individuals/agencies to ensure that eligible clients can access medical care, health education, and nutrition services, providing an array of choices for clients to choose from.
• Provide education, consultation, and support to medical providers and other professionals to facilitate delivery of timely services to eligible clients.
• Provide education, consultation, and support for individuals or agencies who provide direct RFTS services.
• Participate in community outreach activities as a means of promoting the program and engaging with other service providers.
• Maintain information systems for risk assessment and client tracking.
• Track and review client records to ensure appropriate care throughout client involvement with the program and at discharge.
• Ensure the timeliness, accuracy, and grammatical construction of all reports and correspondence.
• Work cooperatively with the WV Department of Health and Human Resources’ Office of Maternal, Child, and Family Health to ensure the smooth operation of the RFTS program.
• Ensure that all activities and services are conducted in a manner that is sensitive to and shows respect for the culture and ethnicity of the families and children the agency serves.

What you will bring to the table:

• Passion and determination.
• Positive attitude and team-oriented spirit.
• Willingness to pursue growth and learning.
• Strong problem-solving skills and ability to multitask.
• Ability to build and maintain professional helping relationships.
• Desire to make a positive impact on the life of a child.

What you will need:

• Master’s degree in Social Work or RN with a current social work or nursing license required.
• At least 3 years of experience in obstetrics and infant nursing or social work preferred.
• Previous supervision and administrative experience preferred.
• Basic computer and data entry skills.
• Valid driver’s license and automobile insurance coverage.
• Criminal Background Check and Child Abuse Registry Check.
• Ability to understand and support the values of family-centered services, which include committing to family stability and the development of skills in assessing risk to children to ensure safety.
• Willingness to commit to the vision of permanency for every child.