RFID Gate Supervisor – Guest Access Lead (Seasonal)

Sun Valley; Sun Valley (ID); In loco; USD 25.000 - 39.000; Tempo pieno

Descrizione del lavoro

Sun Valley is seeking a Ticket Checking Supervisor to lead a team of ticket checkers at RFID gates and lift access points. The role focuses on maintaining smooth guest flow, troubleshooting RFID systems, and enforcing access policies in a dynamic mountain environment.

You will supervise, train, and coach staff, monitor gate throughput, and coordinate with other departments to address capacity and policy questions. Seasonal, full-time position with outdoor duties and weekend/holiday availability.

Competenze

• Customer service experience; ability to stay calm in high-volume situations.
• Comfortable learning and operating RFID access systems and scanners.
• Basic knowledge of RTP.

Mansioni

• Lead a team of Ticket Checkers at RFID gates, base areas, and lift access points.
• Troubleshoot RFID system issues and escalate as needed to IT or vendor support.
• Enforce resort access policies and ensure valid tickets/passes.

Conoscenze

Customer service

Communication under pressure

English proficiency

Strumenti

RFID gate systems

Handheld scanners

Access control hardware

Descrizione del lavoro

Sun Valley is seeking a Ticket Checking Supervisor to lead a team of ticket checkers at RFID gates and lift access points. The role focuses on maintaining smooth guest flow, troubleshooting RFID systems, and enforcing access policies in a dynamic mountain environment.

You will supervise, train, and coach staff, monitor gate throughput, and coordinate with other departments to address capacity and policy questions. Seasonal, full-time position with outdoor duties and weekend/holiday availability.