RFC Training Lead

Grocery Outlet Inc.; Middletown Township (PA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

401(k) Profit Sharing

Job summary

Grocery Outlet Inc. in the United States is seeking a Warehouse Training Lead to develop, implement, and maintain training programs for warehouse staff, focusing on safety, equipment operation, inventory processes, SOPs, and company policies.

You will mentor new hires, track progress, and ensure OSHA compliance while supporting continuous improvement. This role reports to the RFC Operations Manager and involves hands-on training with forklifts, RF scanners, and the WMS.

Qualifications

• Experience leading warehouse training or similar roles.
• Ability to train staff on safety protocols and SOPs.
• Experience with OSHA compliance and warehouse equipment.

Responsibilities

• Develop and deliver training programs for onboarding, equipment operation, safety procedures, and SOP compliance.
• Maintain training records and track employee progress.
• Provide hands-on training for warehouse equipment such as forklifts, pallet jacks, RF scanners, and WMS.
• Train employees on inventory control, shipping/receiving, order picking, packing, and staging.
• Collaborate with supervisors to identify training needs and skill gaps.
• Support continuous improvement through retraining, coaching, and process education.
• Ensure compliance with OSHA and company safety policies and quality standards.
• Mentor new hires during onboarding and develop training materials.

Skills

Leadership

Communication

Time management

Tools

RF Scanners

WMS

Forklift operation

Job description

About the Team:

Our Supply Chain and Logistics team mission is to provide top notch service to our stores and purchasing teams- contributing to the goal to make Grocery Outlet the first choice for bargain minded customers while touching lives for the better. Our team oversees the successful movement of products from our vendors to our stores and is self-motivated, passionate, and dedicated.

About the Role:

The Warehouse Training Lead is responsible for developing, implementing, and maintaining effective training programs for all warehouse staff. This role ensures that new and existing employees are properly trained in safety protocols, equipment operation, inventory processes, standard operating procedures (SOPs), and company policies. The ideal candidate has strong leadership, communication, and organizational skills, with hands‑on warehouse experience. This role reports to the RFC Operations Manager.

Responsibilities Include:

• Develop and deliver training programs for onboarding, equipment operation, safety procedures, and SOP compliance.
• Maintain accurate training records and track employee progress through training programs.
• Provide hands‑on training for warehouse equipment such as forklifts, pallet jacks, RF scanners, and WMS.
• Train employees on inventory control processes, shipping/receiving, order picking, packing, and staging.
• Collaborate with supervisors and management to identify training needs and skill gaps.
• Support continuous improvement initiatives through retraining, coaching, and process education.
• Ensure compliance with OSHA, company safety policies, and quality standards.
• Act as a mentor and resource for new hires during their onboarding period.
• Assist in developing training materials, manuals, job aids, and visual instructions.
• Supports a safety culture through demonstrative leadership and ownership in keeping our employees and partners safe in all activities.
• Lead and provide oversight to Warehouse Associates in the proper execution of all established quality, safety and sanitation practices of warehouse operations.
• Actively communicate with site leadership and support those roles in accomplishing operational goals.
• Perform normal operational duties when necessary (i.e. selecting, forklift operations, loading, etc.).

About The Pay:

• Base Salary Range: $23.00 - $24.00 Hourly
• 401(k) Profit Sharing.
• Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

• Warehouse leadership experience, or other related experience preferred.
• Able to sit, stand, bend, twist, and turn body as needed for 8-10 hours per day.
• Able to lift up to 50 pounds without assistance.
• Physically able to safely operate MHE in the RFC, including sitdown, standup, and various lengths of pallet jacks.
• Able to read and write legibly, demonstrate basic math skills, and communicate effectively.
• Familiarity with modern warehousing practices and methods.
• Good organizational and time management skills.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.