RFC Operations Lead - Receiving, People & Growth

Grocery Outlet Inc.; Vancouver (WA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Annual Bonus Program

Equity

401(k) Profit Sharing

Vacation up to 120 hours per year

Job summary

Grocery Outlet Inc. is seeking a Regional Fulfillment Center leader to hire, engage, and develop a high-performing workforce and ensure operational goals are met in line with company values.

The role reports to the RFC Operations Manager and focuses on achieving daily and weekly targets while driving safety, quality, and continuous improvement across Receiving and Shipping operations.

Qualifications

• AA Degree or equivalent, or 2-3 years related experience.
• Broad knowledge of warehouse operations, methods and procedures.
• Exceptional communication skills, both verbal and written, with the ability to interact with employees at all levels.
• Knowledge of warehouse safety, food safety protocols, and regulatory compliance standards.

Responsibilities

• Serve as the main point of contact for the receiving department and lead the team in the absence of the Operations Manager.
• Lead the receiving team to meet or exceed daily and weekly goals.
• Foster a top-tier safety culture through demonstrative leadership and accountability.
• Hold self and team accountable to GMPs and food safety practices.
• Use system tools and Microsoft Excel to analyze data, create labor plans, and monitor the operation's health.
• Manage budgets for labor and other expenditures while balancing Shipping and Receiving.
• Engage in mentorship and provide 1:1 and skip-level meetings with team members.
• Collaborate with cross-functional departments (Transportation, Inventory Control, Corporate, Purchasing) on operational deliverables.
• Identify goals that positively impact key metrics and drive for results.
• Inspire operational excellence and advocate for change and continuous improvement.

Skills

Communication

MS Office

Time management

Organizational skills

Education

AA degree or equivalent

Tools

MS Office Suite

Job description

Grocery Outlet Inc. is seeking a Regional Fulfillment Center leader to hire, engage, and develop a high-performing workforce and ensure operational goals are met in line with company values.

The role reports to the RFC Operations Manager and focuses on achieving daily and weekly targets while driving safety, quality, and continuous improvement across Receiving and Shipping operations.