Rewards Programs Student Assistant (Hybrid)

Arizona State University; Cam (MS); Hybrid; USD 18,000 - 24,000; Full time

Benefits offered by this job

Hybrid work schedule

Cell phone reimbursement

LinkedIn Learning access

Professional development

Job summary

ASU Enterprise Partners seeks a Student Assistant to support Sun Devil Rewards within the Alumni Engagement team. You will handle catalog management, inventory inspection, and weekly reporting, while creating reward descriptions and promotional materials using Canva.

The role offers a hybrid schedule with Mondays and Fridays remote, opportunities for professional development, and exposure to enterprise partner operations at ASU.

Qualifications

• Experience in customer service or student-facing roles.
• Comfort with digital tools and environments.
• Ability to maintain confidentiality of partner and university information.
• Strong written and verbal communication skills.

Responsibilities

• Manage catalog of rewards, inventory checks, and weekly reports.
• Plan logistics for experiential rewards and promotional materials.
• Create reward descriptions and images following brand standards.
• Assist with Canva-based promotional materials and content scheduling.
• Respond to customer inquiries via Salesforce Service Cloud and social channels.
• Address FAQs with boilerplate language and maintain quality assurance checks.
• Document processes and update internal docs as needed.
• Support on-campus events and special projects.

Skills

Customer service

Team collaboration

Strong communication

Problem solving

Confidentiality

Education

Current student pursuing a degree

Tools

Salesforce Service Cloud

Jira

Canva

Content Management System

Google Docs

MS Outlook

Word

Excel

Job description

ASU Enterprise Partners seeks a Student Assistant to support Sun Devil Rewards within the Alumni Engagement team. You will handle catalog management, inventory inspection, and weekly reporting, while creating reward descriptions and promotional materials using Canva.

The role offers a hybrid schedule with Mondays and Fridays remote, opportunities for professional development, and exposure to enterprise partner operations at ASU.