Reverse Logistics Technician I

Astreya; Kirkland (WA); Presencial; USD 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical and dental coverage

Vision benefits

401k plan

Paid time off

Paid holidays

Resumo da oferta

Astreya is hiring a Reverse Logistics Technician I in Kirkland, WA. The role supports daily forward and reverse logistics, inventory control, and e-recycling.

You will handle return shipments, inspect items for damage, and maintain accurate stock records to ensure efficient operations. The position requires a high school diploma (GED) and 2+ years’ related experience, with strong attention to detail and proficiency in ticketing systems and MS Office.

Qualificações

• High school diploma or GED and 2+ years’ related experience or equivalent combination of education and experience.
• High attention to detail and ability to follow directions to ensure quality.
• Proficiency with ticketing systems, inventory and dispatch management.
• Determines methods and procedures on new assignments; may coordinate activities of other personnel.
• Proficient English communication in speaking, writing and reading.

Responsabilidades

• Support and cross-train into L1 ITAM services to maintain day-to-day operations for forward and reverse logistics.
• Assist with inventory, asset management and e-recycling.
• Use ticketing systems with focus on customer service, SOP adherence and quality.
• Utilize inventory data management software to maintain accuracy and workflow.
• Triage and fulfill customer requests via web portal and in person.
• Receive and inspect return shipments and verify deliveries against requests; report discrepancies.

Conhecimentos

Attention to detail

Ticketing systems

Inventory management

Hardware familiarity

English communication

Safety knowledge

Formação académica

High school diploma or GED

Ferramentas

Inventory software

Ticketing system software

MS Office

Descrição da oferta de emprego

Reverse Logistics Technician I - Astreya Logo### Reverse Logistics Technician IApply: Kirkland, WA: Full time: Posted Yesterday: R0017744## **Scope:**Follows established procedures on routine work Requires detailed instructions## **Your Roles and Responsibilities:*** Support & cross-train into all L1 ITAM services as needed to maintain day to day operations for forward and reverse logistics.* Assist with inventory, asset management and e-recycling.* Use ticketing systems with a focus on customer service, SOP adherence, and quality.* Use ticketing systems to report individual work accomplishments and to track metrics.* Utilize inventory data management software to maintain inventory accuracy and workflow.* Triage, handle and fulfil customer requests via a web portal and in person as needed.* Receive and inspect return shipments. Verify accurate deliveries against hardware return requests while looking for damages, shortages, wrong items and other concerns; notify the appropriate person or vendor.* Load and unload shipments; loading dock duties as assigned.* Maintain inventory records; assess department or warehouse needs and order supplies as appropriate; maintain stock records.* Unbox, stock inventory on shelves, break down packing materials.* Assist in inventory procedures including the actual total count of stock items and spot check as needed.* Perform cleanup duties to maintain the warehouse in a safe and orderly manner.* Contribute to large scale global projects as needed.* Hardware data destruction and collection for e-recycle.* Hardware sanitization and quality checks to ensure hardware reliability and reuse.* Coordination with Third party vendors for executing collection and recycling activities.* Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.## **Required Qualifications/Skills:*** High school diploma or general education degree (GED) and 2+ years’ related experience and/or training; or equivalent combination of education and experience.* High attention to detail and ability to follow other technicians’ direction to ensure quality.* Effectively utilize ticket, inventory, and dispatch management systems.* Determines methods and procedures on new assignments and may coordinate activities of other personnel.* Networks with key contacts outside one’s own area of expertise.* Proven ability to adapt to changing priorities, conditions, and circumstances while ensuring important deadlines are met.* Strong organizational skills including effective record-keeping and maintenance techniques.* Basic knowledge of computer hardware with the ability to learn new software.* Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.* If applicable at site, ability to operate material handling equipment – pallet jacks and forklifts (if certified) is a plus.* Understands policies and objectives of the assigned program and corresponding activities.* Knowledge of health and safety regulations.* Proficient English communication in terms of speaking,writing and reading.**Salary Range**$19.18 - $27.40 USD (Hourly)* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.***Astreya** **offers comprehensive** **b****enefits to all Regular, Full-Time Employees,** **including:*** Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through UHC* Nationwide Vision provided by UHC* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program provided by Goomi Group* Employee Assistance Program* Wellness Days 401k Plan* Basic and Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law### Welcome to AstreyaWe’re so glad you’re here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress.### About AstreyaAstreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact.Join us to build solutions that matter and shape the future of IT together.