Revenue Support Analyst

Kavaliro; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading staffing firm in Jacksonville is seeking a Revenue Support Analyst to enhance revenue operations and credit activities. This role involves analyzing revenue data, supporting credit evaluations, and ensuring accurate revenue recognition. Responsibilities include maintaining customer records, managing tax-exempt accounts, and processing credit applications. The ideal candidate will have strong communication skills, be detail-oriented, and thrive in a fast-paced environment while adapting to continuous changes. Join a diverse team committed to inclusivity and equal opportunity.

Qualifications

• Prior experience in credit, collections, or a related field is preferred.
• Adaptability and willingness to continuously learn and stay current in the field.

Responsibilities

• Support the application of corporate credit policies.
• Create and maintain accurate customer records.
• Manage tax-exempt customer accounts and ensure compliance.
• Review and process credit limit adjustment requests.
• Handle job account setup requests and administrative tasks.

Skills

Strong written and verbal communication skills

Detail-oriented with strong analytical capabilities

Ability to manage multiple priorities

Self-motivated and independent

Organizational and time management skills

Education

High school diploma or equivalent (GED required)

Tools

Microsoft Office

Job description

Kavaliro is seeking a Revenue Support Analyst who plays a key role in supporting revenue operations and credit-related activities. This position is responsible for analyzing and maintaining revenue data, assisting with credit evaluations, preparing financial reporting, and ensuring accurate revenue recognition. The analyst partners with cross‑functional teams to improve processes, maintain data integrity, and support the achievement of financial goals.

Key Responsibilities

• Support the application of corporate credit policies under the guidance of the Credit Revenue Support Manager
• Create and maintain accurate customer records within the Customer Master system
• Establish and manage tax‑exempt customer accounts, ensuring all required documentation is current and compliant
• Update customer information, including contact details, tax status, and other relevant data
• Serve as a point of contact for inquiries from field teams, sales staff, and customers
• Review and process credit limit adjustment requests, including accessing and evaluating credit reports
• Manage incoming credit applications through Outlook, ensuring completeness and proper documentation
• Process and document cash applications, verifying correct tax treatment and maintaining records in Intellichief
• Handle job account setup requests and related administrative tasks
• Perform additional duties as needed to support the team and business operations

Qualifications

• High school diploma or equivalent (GED required)
• Prior experience in credit, collections, or a related field is preferred
• Proficiency in Microsoft Office applications

Core Skills & Competencies

• Strong written and verbal communication skills, with the ability to interact effectively across teams
• Ability to manage multiple priorities in a fast‑paced environment
• Detail‑oriented with strong analytical and problem‑solving capabilities
• Self‑motivated with the ability to work independently and take initiative
• Strong organizational and time management skills, with a focus on meeting deadlines
• Adaptability and willingness to continuously learn and stay current in the field
• Ability to work effectively with diverse teams and stakeholders
• Sound judgment and basic negotiation skills

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.