Credit & Collections Analyst

Avidex; Cary (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation plan

Health, dental, and vision benefits

401(k) retirement plan with employer match

Vacations and sick time off

Paid volunteer time

Opportunities for professional growth

Job summary

A leading audiovisual and IT integration company in North Carolina seeks a Credit & Collections Analyst to evaluate credit risk and manage accounts receivable collection strategies. You will work closely with various teams to ensure healthy cash flow and compliance with company policies. The ideal candidate has a Bachelor's degree, at least 5 years of experience in credit collections, strong analytical abilities, and proficiency in financial systems. This position offers competitive pay and several employee benefits, including health and retirement plans.

Qualifications

• Minimum 5 years of experience in credit and accounts receivable collections preferred.
• Knowledge of credit management principles and collections techniques.
• Ability to make credit decisions within established company guidelines.

Responsibilities

• Evaluate creditworthiness of new and existing customers.
• Monitor AR aging and drive collection efforts to achieve KPI goals.
• Follow up on past due invoices via phone, email, and meetings.

Skills

Strong analytical skills

Excellent communication

Strong attention to detail

Ability to manage priorities

Education

Bachelor’s degree in Finance, Accounting, or equivalent experience

Tools

Microsoft Excel

Dynamics SL

Salesforce

Job description

Overview

The Credit & Collections Analyst is responsible for assessing credit risk, ensuring audit compliance, and driving effective accounts receivable (AR) collection strategies within an assigned portfolio. This role partners closely with customers, sales teams, and internal stakeholders to support healthy cash flow, minimize risk exposure, and maintain strong client relationships. The Credit & Collections Analyst evaluates new and existing customer accounts, monitors aging trends, resolves billing disputes, and supports credit decision-making in alignment with company policies and compliance standards.

What You’ll Do

• Evaluate creditworthiness of new and existing customers
• Analyze credit reports, applications, and accounts receivable portfolios
• Identify potential credit risks and implement mitigation strategies
• Monitor AR aging and drive collection efforts to achieve KPI goals
• Follow up on past due invoices via phone, email, and meetings
• Investigate and resolve billing discrepancies in partnership with customers and sales teams
• Document credit and collection activities within ERP systems and shared records
• Maintain accurate records of credit approvals and payment arrangements
• Ensure compliance with company policies and audit requirements
• Navigate and reconcile invoices across multiple payment portals
• Process invoice and purchase order matching for customer billing
• Assist the Senior Credit Manager with ad hoc reporting and special projects

What We’re Looking For

• Bachelor’s degree in Finance, Accounting, or equivalent experience
• Minimum 5 years of experience in credit and accounts receivable collections preferred
• Strong analytical skills with ability to interpret financial data and assess risk
• Proficiency in Microsoft Excel, Dynamics SL, Salesforce, and payment portals or similar finance systems
• Excellent communication and negotiation skills
• Highly organized with ability to manage priorities in a fast-paced environment
• Knowledge of credit management principles and collections techniques
• Ability to make credit decisions within established company guidelines
• Strong attention to detail and documentation accuracy
• Ability to work overtime as needed

About Us

Avidex is a leading player in the audiovisual and IT integration industry, delivering cutting-edge solutions to a diverse range of clients. We pride ourselves on innovation, technical expertise, and a commitment to excellence. As we expand, we are seeking a detail-oriented Credit & Collections Analyst to join our team and help drive responsible credit practices, healthy cash flow, and financial integrity across the organization.

What We Offer

• Competitive compensation plan
• Health, dental, and vision benefits
• 401(k) retirement plan with employer match
• Up to 3 weeks of vacation and 7 days of sick time off, both prorated
• 10 Paid Holidays
• 8 hours of paid volunteer time
• Opportunities for professional growth and development
• Collaborative and innovative work environment

Avidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity. We believe that diverse perspectives enhance our organization and contribute to innovation, collaboration, and overall success.