Revenue Specialist: Billing, Disputes & Improvement

Schneider National, Inc.; Green Bay (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Schneider National, Inc. in Green Bay, WI is seeking a Revenue Specialist to resolve customer billing discrepancies and overcharge claims. The role focuses on rate entry, invoicing, and process improvements within a 1st shift, 7:00 a.m.–4:00 p.m.

schedule. The ideal candidate has 2–4 years in accounts receivable or related finance experience, strong communication skills, and a proven ability to build cross-functional relationships.

Qualifications

• 2-4 years of accounts receivable, finance or accounting experience.
• Excellent conflict resolution skills.
• Strong verbal and written communication skills.

Responsibilities

• Analyze customer data to eliminate rating errors and bill customers for authorized services.
• Build relationships with customers and internal teams, including sales, pricing and collections.
• Redesign existing processes to eliminate manual and low-value work.
• Develop a strong understanding of customers’ billing requirements.
• Input new publications, complete rate revisions and troubleshoot errors.
• Research and fix payment discrepancies and overcharge claims in a timely manner.
• Participate in new customer start-ups to ensure rating-set up is completed and accurate.
• Make recommendations regarding issues that impact billing, collections and missed revenue recovery opportunities.

Skills

Accounts receivable

Conflict resolution

Verbal communication

Written communication

Relationship building

Job description

Schneider National, Inc. in Green Bay, WI is seeking a Revenue Specialist to resolve customer billing discrepancies and overcharge claims. The role focuses on rate entry, invoicing, and process improvements within a 1st shift, 7:00 a.m.–4:00 p.m.

schedule. The ideal candidate has 2–4 years in accounts receivable or related finance experience, strong communication skills, and a proven ability to build cross-functional relationships.