Revenue Operations Lead – Donor Coding & Compliance

nature; Arlington (VA); Hybrid; USD 95,000 - 125,000; Full time

Job summary

The Nature Conservancy in Arlington, VA seeks a Revenue Operations Manager to lead the Cash Receipting and Pledge team. You will ensure timely, accurate processing of gifts and maintain GAAP/FASB compliance across revenue streams.

You will supervise a diverse staff, collaborate with Development Operations and other units, monitor KPIs, and drive process improvements in a hybrid work environment.

Qualifications

• Leadership of a diverse, multi-disciplinary team.
• Receivables management experience including government invoicing.
• Strong analytical and quantitative skills.
• Experience with data and personnel management.

Responsibilities

• Lead the Revenue Operations team within Cash Receipting and Pledge.
• Ensure coding integrity and GAAP/FASB compliance.
• Monitor KPIs, SLAs and drive process improvements.
• Oversee onboarding, training and performance reviews.
• Collaborate across units and manage multiple projects.
• Assist budgeting and vendor contracting, and report to leadership.

Skills

Leadership

Communication

Analytical skills

Receivables management

Blackbaud CRM

Unit4 Agresso

Data management

Multilingual / multicultural

Tools

Unit4 Agresso

Blackbaud CRM

Job description

The Nature Conservancy in Arlington, VA seeks a Revenue Operations Manager to lead the Cash Receipting and Pledge team. You will ensure timely, accurate processing of gifts and maintain GAAP/FASB compliance across revenue streams.

You will supervise a diverse staff, collaborate with Development Operations and other units, monitor KPIs, and drive process improvements in a hybrid work environment.