Remote SaaS Revenue Ops & CRM Specialist

Remotebridge; United States; Remote; USD 83,000 - 165,000; Full time

Job summary

Remotebridge seeks a Revenue Operations & CRM Systems Specialist (SaaS) to work remotely on a customer project that trains next‑generation AI systems. You will align CRM, billing, and support data, document policy gaps, and draft precise operational prompts guiding complex scenarios.

You’ll record reasoning behind changes to support transparent decision‑making. The contractor will deliver thorough documentation and collaborate with technical and non‑technical stakeholders to ensure data

Qualifications

• 5–10 years hands-on revenue/ops experience in SaaS.
• Able to configure CRM systems (fields, workflows, permissions).
• Experience with two SaaS revenue tools (billing, CPQ, etc.).
• Background in SaaS in fintech/healthtech/insurtech.
• Professional English with clear written/verbal reasoning.

Responsibilities

• Analyze CRM, billing, and ticketing data for alignment.
• Document policy conflicts, outdated automations, duplicates.
• Draft precise prompts and recommendations for complex scenarios.
• Evaluate data state; correct discrepancies for consistency.
• Record reasoning and changes for transparency.
• Deliver thorough written documentation for stakeholders.

Skills

Revenue operations

CRM configuration

Technical writing

Policy analysis

English proficiency

Tools

CRM platforms

Billing systems

CPQ tools

Ticketing systems

Job description

Remotebridge seeks a Revenue Operations & CRM Systems Specialist (SaaS) to work remotely on a customer project that trains next‑generation AI systems. You will align CRM, billing, and support data, document policy gaps, and draft precise operational prompts guiding complex scenarios.

You’ll record reasoning behind changes to support transparent decision‑making. The contractor will deliver thorough documentation and collaborate with technical and non‑technical stakeholders to ensure data