Revenue Operations Coordinator

Partnership to End Addiction; New York (NY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Retirement plan

Paid leave

Vacation

Personal time

Sick leave

Floating holidays

Gym subsidies

Job summary

Partnership to End Addiction is seeking a full-time Revenue Operations Coordinator to support and strengthen the organization’s revenue operations. This role ensures donor outreach, revenue data, and reporting processes are organized, accurate, and timely, spanning all revenue streams.

You will help maintain reliable systems and provide leadership with clear insight into revenue activity. Reporting to the Chief of Staff, you will work daily with the CEO on major donor activity and support donor

Qualifications

• 2+ years nonprofit revenue operations or development support.
• HubSpot experience strongly preferred.
• Experience with nonprofit gift processing or financial reconciliation.
• Excellent attention to detail and organizational skills.
• Ability to coordinate with multiple senior stakeholders and manage confidential data.

Responsibilities

• Maintain revenue system records (HubSpot), pipelines, and key fields.
• Ensure data accuracy by resolving duplicates and stale records.
• Track assignments, next steps, and follow-ups for donor activity.
• Flag opportunities requiring leadership attention.
• Coordinate scheduling for donor meetings with board and stakeholders.
• Prepare briefing materials for donor conversations.
• Enter notes and follow-up items promptly into the revenue system.
• Support recurring revenue reporting with the Chief of Staff.
• Assist analytics with dashboards and data requests.

Skills

Attention to detail

Project management

Stakeholder management

Communication

Data accuracy

Tools

HubSpot

Excel

CRM software

Job description

Partnership to End Addiction is a national nonprofit that improves outcomes for adolescents and young adults by empowering those who support them. We provide families with free digital coaching, train professionals in evidence-based approaches, and equip communities with resources. With decades of expertise, the Partnership addresses addiction at every level – from coaching individual families to paving the way for system-wide change. Learn more at drugfree.org.

The Partnership is seeking a full-time Revenue Operations Coordinator to support and strengthen the organization’s revenue operations. This role will help ensure that donor outreach, revenue data, and reporting processes are well organized, accurate, and timely. Working across all revenue streams, the Revenue Operations Coordinator will help maintain reliable systems, support CEO engagement with major donors, and provide Partnership leadership and board with clear, consistent insight into revenue activity and progress.

The Revenue Operations Coordinator will report to the Chief of Staff and will work daily with the CEO as the administrative engine behind his major-donor and principal-gift activity.

Key Responsibilities:

• Manage and maintain the organization’s revenue system, including HubSpot records, deals, pipeline stages, key fields, lists, and related revenue data.
• Ensure revenue data is accurate, complete, and current by resolving duplicates, missing information, stale records, and other data-quality issues.
• Track relationship assignments, handoffs, next steps, follow-ups, commitments, and stalled opportunities to support clear ownership and timely movement of donor, funder, and prospect activity.
• Flag revenue opportunities or follow-up items that require attention from the Chief of Staff, CEO, or other senior leaders.
• Coordinate scheduling and logistics for donor, funder, and prospect meetings, including coordination with board members, external introducers, and other stakeholders.
• Prepare profiles, briefing materials, research, and other information for donor and prospect conversations.
• Capture meeting notes and enter conversations, next steps, and follow-up items into the revenue system promptly and accurately.
• Support recurring revenue reporting with the Chief of Staff, including data pulls, compilation, report preparation, and updates for leadership and board visibility.
• Assist the Director of Data and Analytics with dashboards, reports, data requests, and other analytics needs as capacity allows.
• Keep revenue activity aligned with recurring reports, so leadership has timely, accurate information.
• Prepare donor acknowledgments, stewardship communications, annual appeal materials, planned-giving administrative support, and other donor communications on schedule.
• Provide administrative support for fundraising events, campaigns, and revenue-related initiatives, including the annual event.
• Collaborate with colleagues across the organization to support revenue goals and advance the Partnership’s mission and values.
• Perform other job-related duties as assigned.

Partnership to End Addiction offers a robust benefits package including health, life and disability insurance, generous defined contribution retirement plan, paid family and medical leave, vacation, personal, safe/sick and floating holiday time, gym subsidies and more to eligible employees.

This is a hybrid role. The Revenue Operations Coordinator will work in the New York City office as needed and at the request of their supervisor, the CEO & President, and/or the Executive Vice President. Applicants must live in NY, NJ, PA, or CT and within 150 miles of our New York City office.

Partnership to End Addiction is proud to be an equal opportunity employer. We are committed to building a work environment that will ensure the success of our employees and the fulfillment of our mission. Our goal is to seek qualified candidates from a variety of backgrounds with different perspectives and skills, so that we can successfully reach and serve everyone in need of our services and resources.

Qualifications:

• 2+ years of relevant experience in nonprofit administration, development/fundraising operations, revenue operations, database management, or a related role, including significant experience working in a CRM or donor database environment.
• HubSpot experience is strongly preferred.
• Experience with nonprofit gift processing or financial reconciliation preferred.
• Strong attention to detail, excellent organizational skills, and a demonstrated commitment to data accuracy.
• Ability to serve multiple senior stakeholders simultaneously with calm prioritization and a genuine enjoyment of supporting and responding to requests thoughtfully and efficiently.
• Ability to work carefully with confidential donor and financial information and exercise sound judgment and discretion.
• Experience with Microsoft Excel and other standard office software.
• Strong written and verbal communication skills, reliability, follow-through, and the ability to work independently while collaborating effectively across teams.