Revenue Operations Analyst

Second Front Systems, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health & Wellness: 100% medical, etc.

Remote First: flexible time off and 11

401(k) & Equity

Professional Development

Job summary

Second Front Systems, Inc. seeks a Revenue Operations Analyst to support forecasting, pipeline reporting, deal desk, and sales compensation while ensuring Salesforce data quality and reliable dashboards for Sales, Finance and leadership.

This high-visibility role offers broad exposure to forecasting, GovTech deals, and reporting tools like DealHub and Salesforce, translating data into actionable insights and enabling planning across GTM teams.

Qualifications

• Hands-on Salesforce experience building reports and dashboards.
• Advanced Excel or Google Sheets skills including lookups and pivots.
• GovTech, defense, or public-sector software familiarity, incl. federal contracting cycles.

Responsibilities

• Support forecasting cadence with weekly updates and pipeline reviews.
• Build and maintain Salesforce reports and dashboards for pipeline, bookings, win rates, and churn.
• Manage deal desk activities and quote-to-cash processes (DealHub, Salesforce).
• Oversee sales compensation, quota tracking, and payout reconciliations with Finance.

Skills

Forecasting

Pipeline reporting

Sales compensation

Salesforce data quality

Data analysis

Ad hoc insights

Deal desk

Quoting

Excel/Sheets advanced

Stakeholder communication

Tools

Salesforce

DealHub

CPQ

Tableau

Looker

Power BI

Excel

Google Sheets

SQL

Job description

• Reporting to our Manager of Revenue Operations, and part of a team led by our Director of Revenue Operations, you’ll support forecasting, pipeline reporting, deal desk, sales compensation and Salesforce data quality
• The goal is clean data, reliable reporting and fast, accurate answers that help Sales, Finance and leadership make better decisions
• This is a high-visibility role with real room to grow
• Your work will power the forecast, dashboards and comp numbers that leadership and the board rely on, and you’ll see firsthand how complex commercial and government deals come together
• You’ll get broad exposure across forecasting, deal desk, sales compensation and Salesforce, direct mentorship, and more ownership as the team scales
• Keep pipeline data clean and trustworthy. Catch missing fields, stale opportunities and stage errors in Salesforce across commercial, federal, and international business units
• Build and maintain reporting. Create and own Salesforce reports and dashboards for pipeline, bookings, win rates, sales cycle length, renewals and retention, so Sales, Finance and leadership all work from the same numbers
• Support the forecast cadence. Prepare weekly forecast and pipeline review materials, track changes week over week, and flag deals at risk of slipping or being lost
• Turn data into insight. Answer ad hoc questions from Sales and leadership, dig into trends and anomalies, and turn findings into clear, concise recommendations
• Support deal desk and quote-to-cash. Review quotes and deal structures in DealHub and Salesforce for pricing accuracy, approvals and contract terms, and help keep deals moving quickly
• Conduct sales compensation. Support quota tracking, crediting and monthly commission calculations, reconcile payouts with Finance, and answer rep questions quickly and accurately
• Improve processes and systems. Document RevOps processes and definitions, find manual work to automate, and help roll out Salesforce improvements with our Senior Salesforce Solutions Architect
• Support planning and enablement. Help with territory, capacity and quota analysis during annual planning, and help train GTM teams on tools, fields and process changes

Benefits

• Health & Wellness: Receive 100% medical, dental, and vision coverage for you and your family.
• PTO & Remote First: We provide flexible time off, recognize 11 federal holidays, and offer paid parental leave.
• 401(k) & Equity: Invest in your future. Our 401(k) and equity incentives help you build wealth as we grow together.
• Professional Development: We value your drive to grow and provide an annual stipend for self-directed professional development.

Hands-on Salesforce experience, including building reports and dashboards, working with opportunity data and understanding how objects and fields fit togetherAdvanced Excel or Google Sheets skills, including lookups, pivot tables and building clean, reusable modelsExperience in GovTech, defense or public-sector software, including familiarity with federal contract vehicles and government fiscal cyclesComfort working with Sales, Finance and Customer Success teams, and handling multiple requests with competing deadlinesCuriosity and a builder mindset: you ask why the numbers look the way they do, and you look for ways to make the process better2–4 years of experience in Revenue Operations, Sales Operations, Business Operations, FP&A or a similar analytical role, ideally at a B2B software companyComfort with ambiguity in a fast-growing company, and an appetite to learn and take on more ownership over timeWorking knowledge of SQL or a BI tool such as Tableau, Looker or Power BIExperience with DealHub or another CPQ tool, and with quote-to-cash workflowsExposure to sales compensation administrationSalesforce Administrator certification(s) (Advanced Administrator, Platform App Builder, Business Analyst, and/or Sales Cloud Consultant a plus)