Revenue Intelligence Operations Director (Sales)

Veeam; United States; On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Paid parental leave

Unlimited PTO

Medical, dental, vision coverage

401(k) retirement plan with company-m匹

Learning and development programs

Job summary

Veeam seeks a Sales Operations Director for AMER to own the end-to-end forecast process, annual planning, and territory/quota design. You will partner with AMER sales leadership and cross-functional teams to ensure accurate forecasting, efficient operations, and informed leadership decisions across the region.

You will lead cadence, governance, and analytics, driving process improvements, AI adoption, and regional go-to-market changes while coordinating with Finance and Corporate IT.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• Advanced degree preferred in Economics/Mathematics/Business Administration.
• Proven track record in senior sales operations roles.

Responsibilities

• Own the end-to-end AMER forecast process and cadence.
• Lead annual operating plan, quota setting, and territory design.
• Drive cross-functional programs through influence in a matrixed org.
• Shape go-to-market structure and headcount scenarios.
• Mentor operations professionals and represent AMER in global forums.

Skills

Forecasting accuracy

Cross-functional leadership

Data analysis

Strategic planning

Sales operations

Territory planning

Quota management

Stakeholder influence

Presentation skills

AI & automation adoption

Education

Bachelor's degree

Advanced degree in Economics/Mathematics/Business

Tools

Salesforce

AI-enabled tooling

Revenue analytics tools

Forecasting platforms

Job description

• The AMER Sales Operations team is looking for a Sales Operations Director to partner with the AMER sales leader and lead the operational engine behind the region’s performance
• This role defines how AMER forecasts and plans, including the weekly operating cadence, annual planning cycle, territory and quota design, and the analysis that informs leadership decisions
• This is a senior individual contributor role that leads through influence in a matrixed organization, partnering closely with AMER sales leadership and cross-functional teams to ensure the region plans well, forecasts reliably, and operates efficiently
• Own the AMER operating calendar, including weekly forecast calls, pipeline inspection, performance reviews, QBRs, ad‑hoc leadership meetings, and act as the first point of contact for AMER sales leadership on operational issues
• Shape the agenda and direct the analysis these forums depend on, and convert outcomes into tracked actions with owners and dates
• Lead the AMER forecast process end to end, including cadence, roll‑up logic, and snapshot discipline, against the accuracy definition the region is measured on
• Set the standard for commit criteria, stage definitions, and pipeline hygiene, enforce those standards, diagnose forecast error to root cause, and close recurring gaps
• Partner with Finance on the link between the sales and financial forecast, including reconciliation, variance explanation, and authoring the forecast narrative for AMER and global leadership
• Lead the AMER Annual Operating Plan process for sales, including sequencing, inputs, dependencies, leadership decisions, segmentation, territory design, account distribution, quota setting, and coverage and capacity modeling
• Shape go‑to‑market structure and headcount scenarios, influence Sales Compensation on plan design, and direct in‑year changes including territory moves, coverage gaps, and reorganizations
• Set priorities and sequence work across the Sales Operations professionals supporting AMER, while maintaining standards for analytical rigor, data integrity, and quality of recommendations
• Mentor experienced operations professionals, represent AMER in global Sales Operations forums, and bring global standards into the region
• Diagnose process, tooling, and data challenges, pioneer the use of AI and automation, retire ineffective processes, and drive adoption of approved changes with Corporate IT and global Sales Operations
• Technologies You’ll Work With:
• Salesforce
• AI-enabled productivity and automation tools
• Sales forecasting and pipeline management platforms
• Revenue analytics and reporting tools
• Territory planning and quota management tools

Benefits

• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
• Unlimited paid time off, plus 3 global VeeaMe Days for self-care
• Medical, dental, and vision coverage from day one
• Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
• 401(k) retirement plan with matching contributions up to annual limits
• Mental health support, therapy sessions, and digital wellness tools via SupportLinc EAP
• AirVet: 24/7 virtual veterinary care at no cost
• Legal services, identity protection, and supplemental health insurance options
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program
• Tax-advantaged spending accounts for healthcare, dependent care, and commuting

Experience with Salesforce and the surrounding commercial technology stackWillingness to travel occasionally, both domestically and internationally, and work across time zonesProven ability to drive complex, cross‑functional programs through influence rather than direct authorityCredibility with senior sales leaders and highly effective written, verbal, and presentation skillsFluent in EnglishBachelor’s degree or equivalent experience; advanced degree in Economics, Mathematics, or Business Administration preferredDirect ownership of a regional or global sales forecast process, including forecast accuracy improvementStrong analytical rigor, including the ability to structure ambiguous problems, generate insight from quantitative analysis, identify data issues, and defend recommendations under challengeDirect ownership of an annual sales planning cycle, including segmentation, territory design, quota setting, and capacity modeling10+ years in sales operations, revenue operations, or commercial strategy at a technology company (ideally SaaS), or in strategy or technology consultingExperience with AI‑enabled productivity and automation toolingExperience building or improving forecast governance, pipeline hygiene, and sales operating cadencesExperience partnering across Finance, Sales Compensation, Marketing, Revenue Operations, and Technology organizationsExperience operating within complex global, matrixed organizationsExperience leading organizational change, territory realignments, or sales force transformations