About the Company:
Our client is a U.S.-based decision-intelligence and market research company that helps organizations make better decisions through survey data, brand tracking, and AI-powered analytics. With approximately 350 employees, they work with organizations across industries to turn data into actionable insights.
About the Role:
We’re hiring a Revenue Operations Analyst to keep revenue data and systems accurate, reliable, and aligned with business processes. You’ll own recurring data audits, troubleshoot discrepancies, handle Tier 1 Salesforce requests, and support Account Executives with quotes and pricing through Salesforce CPQ. This role is ideal for someone methodical, detail-oriented, and comfortable working closely with sales teams while using data and AI tools to solve problems and improve processes.
What You’ll Do:
- Run recurring audits on revenue data, including accounts, lead routing, bookings, and renewals.
- Investigate data discrepancies and identify whether the root cause is a process, system, or user issue.
- Handle Tier 1 Salesforce tickets and simple system updates.
- Become a subject matter expert on the company’s pricing calculator and Salesforce CPQ.
- Help Account Executives create quotes and configure accurate pricing in Salesforce.
- Review quotes and Salesforce data, correct errors, and coach sales users on best practices.
- Support Deal Desk by keeping opportunities accurate and moving toward timely close.
- Learn and support the commissions process, including reviewing commission slips for errors.
- Build ad hoc Salesforce reports for sales leaders, including territory reports, account lists, and bookings summaries.
- Share sales feedback with the systems team to support platform improvements.
Must-Have Requirements:
- 3+ years of experience in Revenue Operations, Sales Operations, or data-focused roles involving audits and discrepancy resolution.
- Hands-on Salesforce CPQ experience with quotes/documents, or experience configuring complex pricing in enterprise software.
- Strong attention to detail and methodical troubleshooting approach.
- Clear written communication and strong problem-solving skills.
- B2+ English proficiency and confidence leading technical conversations with sales teams.
- Availability to work U.S. Eastern or Central business hours, approximately 9 AM-5 PM ET.
Nice to Have:
- Experience with contract lifecycle management tools such as Conga or Ironclad.
- Experience in B2B or technology companies.
- Experience working across multiple industries.
- Hands-on experience using AI tools in professional or personal projects.
- Technical, quantitative, or math-oriented background.
- Compensation:$2,000 - $3,000 USD (Open to more for really good fits)
- 100% remote opportunity for professionals based in Latin America.
- Full-time, long-term contract through Near.
- Paid time off.
- U.S. holidays off.
- Opportunity to grow into reporting, dashboards, and Salesforce project work.