Revenue & Marketing Coordinator — Lead Conversion Pro

Myvoda; Hoboken, Northern (NJ, KY); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly wage

Performance bonuses

Paid time off

Paid holidays

Professional development

Career advancement potential

Job summary

Voda Cleaning & Restoration is seeking an Office Assistant – Revenue, Marketing & Business Development Coordinator to convert inbound leads into booked appointments while supporting marketing and business development initiatives that drive growth.

This role acts as the first point of contact for customers, manages lead follow-up, supports referral partner relationships, coordinates local marketing activities, and helps maximize revenue opportunities across cleaning and restoration services.

Qualifications

• High school diploma or equivalent is required.
• 2+ years of experience in customer service, administrative support, inside sales, appointment setting, or a related role.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Proficiency with Microsoft Office.

Responsibilities

• Answer incoming phone calls, website inquiries, and customer requests promptly and professionally.
• Convert inbound leads into scheduled inspections, estimates, and service appointments.
• Follow up with unbooked leads and opportunities to maximize conversion rates.
• Maintain accurate customer and lead records in CRM and scheduling systems.
• Identify opportunities to cross-sell and upsell cleaning and restoration services.
• Track lead sources and customer interactions.
• Assist with local marketing campaigns, community outreach, and promotional activities.
• Coordinate and schedule social media content.
• Support customer review generation and reputation management initiatives.
• Assist with email marketing campaigns and customer communications.
• Coordinate company participation in networking events and community events.
• Identify opportunities to develop new business with residential and commercial markets.
• Support outreach to referral partners and key professionals.
• Schedule and support business development meetings and events.
• Track referral activity and partnership performance.
• Support customer retention and referral programs.

Skills

Verbal & written communication

Organizational skills

Time management

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

CRM software

Scheduling software

MS Office

Job description

Voda Cleaning & Restoration is seeking an Office Assistant – Revenue, Marketing & Business Development Coordinator to convert inbound leads into booked appointments while supporting marketing and business development initiatives that drive growth.

This role acts as the first point of contact for customers, manages lead follow-up, supports referral partner relationships, coordinates local marketing activities, and helps maximize revenue opportunities across cleaning and restoration services.