Revenue Growth & Lead Conversion Coordinator

Voda Cleaning & Restoration; Hoboken (NJ); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly wage

Paid time off

Paid holidays

Professional development opportunities

Career advancement potential

Job summary

Voda Cleaning & Restoration seeks an Office Assistant – Revenue, Marketing & Business Development Coordinator to convert incoming leads into booked appointments and support marketing initiatives. This role serves as the first point of contact for customers, manages follow-up, and helps maximize revenue across residential and commercial cleaning services.

You will collaborate with local marketing teams, build referral partnerships, coordinate schedules, maintain CRM data, and assist with events

Qualifications

• 2+ years of experience in customer service, administrative support, inside sales, appointment setting, or a related role.
• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer incoming calls, website inquiries, and customer requests promptly.
• Convert inbound leads into scheduled inspections and service appointments.
• Follow up with unbooked leads to maximize conversion.
• Maintain CRM and scheduling records accurately.
• Identify opportunities to cross-sell and upsell services.
• Coordinate schedules between customers, technicians, and management.

Skills

Customer service

Administrative support

Inside sales

Appointment setting

Communication skills

Organizational skills

MS Office

Education

High school diploma

Tools

CRM software

Scheduling software

Job description

Voda Cleaning & Restoration seeks an Office Assistant – Revenue, Marketing & Business Development Coordinator to convert incoming leads into booked appointments and support marketing initiatives. This role serves as the first point of contact for customers, manages follow-up, and helps maximize revenue across residential and commercial cleaning services.

You will collaborate with local marketing teams, build referral partnerships, coordinate schedules, maintain CRM data, and assist with events