Client Relations & Growth Coordinator

Voda Cleaning & Restoration of Utica, Rochester and Washington; Shelby Charter Township (MI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

Voda Cleaning & Restoration is seeking an outgoing administrative professional to support customer communications, scheduling, invoicing, and CRM updates. You will engage with customers by phone, qualify leads, and guide them through the booking process while maintaining accurate records.

The role blends office work with community outreach, including networking with real estate partners and chambers of commerce to grow commercial opportunities.

Qualifications

• Natural on the phone and good with people.
• Ability to build rapport and relationships with clients.
• Strong organizational skills and reliable follow-through.

Responsibilities

• Follow up on unbooked leads and close appointments.
• Handle inbound calls with confidence and address concerns.
• Coordinate scheduling and communicate job details clearly.
• Follow up after jobs and request reviews; maintain CRM records.
• Assist with invoicing, payments, and basic reporting.
• Represent the company at local networking events and build referral partnerships.

Skills

Telephone etiquette

People skills

Relationship building

Organization

CRM familiarity

Office software

Sales experience (nice-to-have)

Tools

CRM tools

Job description

Voda Cleaning & Restoration is seeking an outgoing administrative professional to support customer communications, scheduling, invoicing, and CRM updates. You will engage with customers by phone, qualify leads, and guide them through the booking process while maintaining accurate records.

The role blends office work with community outreach, including networking with real estate partners and chambers of commerce to grow commercial opportunities.