Revenue & Marketing Coordinator: Lead Conversion & Growth

Voda Cleaning & Restoration of Jersey City; Hoboken (NJ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Professional development opportunities

Career advancement opportunities

Job summary

Voda Cleaning & Restoration of Jersey City is seeking an Office Assistant – Revenue, Marketing & Business Development Coordinator. This role converts incoming leads into booked appointments and supports marketing and business development initiatives to grow revenue.

You will manage customer interactions, assist with local campaigns, and support relationships with referral partners, property managers, and service teams. Strong organization and MS Office skills are essential for success.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in customer service, administrative support, inside sales, appointment setting, or related roles.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Proficiency with Microsoft Office.

Responsibilities

• Answer incoming calls, website inquiries, and customer requests promptly and professionally.
• Convert inbound leads into scheduled inspections, estimates, and service appointments.
• Follow up with unbooked leads and opportunities to maximize conversions.
• Maintain customer and lead records in CRM and scheduling systems.
• Identify opportunities to cross-sell and upsell cleaning and restoration services.
• Coordinate local marketing activities and support referral partner relationships.
• Coordinate schedules between customers, technicians, and management.
• Provide administrative support and data entry as needed.

Skills

Customer service

Administrative support

Communication

Time management

Education

High school diploma

Tools

Microsoft Office

CRM software

Scheduling software

Job description

Voda Cleaning & Restoration of Jersey City is seeking an Office Assistant – Revenue, Marketing & Business Development Coordinator. This role converts incoming leads into booked appointments and supports marketing and business development initiatives to grow revenue.

You will manage customer interactions, assist with local campaigns, and support relationships with referral partners, property managers, and service teams. Strong organization and MS Office skills are essential for success.