Revenue Cycle Trainer

Altru Health; Grand Forks (ND); On-site; USD 52,000 - 79,000; Full time

Benefits offered by this job

Health plan

401(k) retirement plan

Education assistance

Paid time off

Dental plan

Vision plan

Job summary

The Revenue Cycle Training & Development Coordinator at Altru Health System in Grand Forks, ND, leads the identification of training needs, designs engaging programs, and measures their impact on performance and retention. Collaborating with department leaders, you will develop resources, deliver sessions, and support ongoing learning to align with organizational goals and career development.

This role requires adapting to evolving workflows and technology, coordinating with teams, and promoting

Qualifications

• Identifies training and development needs through collaboration with leaders and employees.
• Designs, develops, and delivers engaging training sessions, workshops, and materials (e.g., presentations, videos, interactive tools).
• Evaluates training effectiveness and adjusts programs to ensure ongoing improvement and alignment with business goals.
• Supports employees in adapting to evolving job requirements due to changes in technology, workflows, or business processes.

Responsibilities

• Identifies training and development needs through collaboration with leaders and employees.
• Designs, develops, and delivers engaging training sessions, workshops, and materials (e.g., presentations, videos, interactive tools).
• Evaluates training effectiveness and adjust programs to ensure ongoing improvement and alignment with business goals.
• Supports employees in adapting to evolving job requirements due to changes in technology, workflows, or business processes.

Job description

Location:

Altru Health System PO Box 6002 Grand Forks, ND 58201

Pay Range:

$52,457.60 - $78,686.40

Summary:

The Revenue Cycle Training & Development Coordinator is responsible for identifying organizational training needs, developing and delivering effective training programs, and evaluating their success. This role plays a vital part in enhancing employee performance, supporting career development, and fostering a culture of learning and engagement across the organization.

Essential Job Functions:

• Identifies training and development needs through collaboration with leaders and employees.
• Designs, develops, and delivers engaging training sessions, workshops, and materials (e.g., presentations, videos, interactive tools).
• Evaluates training effectiveness and adjust programs to ensure ongoing improvement and alignment with business goals.
• Supports employees in adapting to evolving job requirements due to changes in technology, workflows, or business processes.
• Assists in the creation and maintenance of job aids, process documentation, and other learning resources.
• Promotes a positive learning culture by encouraging continuous development and growth opportunities.
• Supports the implementation of policies and procedures that reinforce organizational and departmental objectives.
• Partners with department leaders to coordinate employee engagement initiatives.
• Contribute to the planning and execution of employee recognition programs, morale-boosting events, and internal communications to strengthen team cohesion and retention.
• Stay current with industry trends/developments and applicable technology and software updates to recommend enhancements to existing training programs and workflows as necessary.
• Performs other dues as assigned or needed to meet the needs of the department/organization.

Certification:

• Driver's License with Acceptable Driving Record
• Driver's License - Current State Licensed
• Prior to Start Date
• HR Primary SourcesCredentialed in Epic Training
• Altru Health System
• Within 12 Months of Start Date
• Employee Provides Copy to HR

Language Requirements:

This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Physical Demands:

• Sit: Frequently (34-66%)
• Stand: Occasionally (5-33%)
• Walk: Occasionally (5-33%)
• Stoop/Bend: Occasionally (5-33%)
• Reach: Frequently (34-66%)
• Crawl: Not Applicable
• Squat/Crouch/Kneel: Occasionally (5-33%)
• Twist: Occasionally (5-33%)
• Handle/Finger/Feel: Continuously (67-100%)
• See: Continuously (67-100%)
• Hear: Continuously (67-100%)

Weight Demands:

• Lift -Floor to Waist Level: Sedentary (< 10 pounds)
• Carry: Sedentary (< 10 pounds)
• Push/Pull: Sedentary (< 10 pounds)
• Slide/Transfer: Sedentary (< 10 pounds)

Working Conditions:

• Indoor: Continuously (67-100%)
• Outdoor: Not Applicable
• Extreme Temperature: Not Applicable

Driving Requirement Definitions:

• Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
• Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
• Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
• Infrequent Drivers: Persons are generally not expected to drive.

Driving Requirement for this position:

Occasional Driver

Reference ID:

R8233

Company Culture and Benefits:

Making a real difference. For one another. To take the best care of our patients and community - including friends, family, and neighbors - we need people who are committed to growth, excellence, and one another. At Altru, you'll find a culture where support and teamwork are at the heart of what we do. You'll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go. Join our team and be a part of a small community with a big heart.

Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)