Revenue Cycle Trainer

Altru Health System; Grand Forks (ND); On-site; USD 52,000 - 79,000; Full time

Benefits offered by this job

Health plan

401(k) retirement plan

Dental plan

Vision plan

Life and disability insurance

Education assistance

Paid time off (PTO)

Job summary

Altru Health System in Grand Forks, ND is seeking a Revenue Cycle Training & Development Coordinator to identify organizational training needs, develop and deliver effective programs, and evaluate their success. This role drives employee performance, supports career development, and fosters a culture of learning and engagement across the organization.

Collaborating with leaders and staff, you will design engaging sessions, develop materials, and measure impact to continuously improve training

Qualifications

• Identifies training and development needs through collaboration with leaders and employees.
• Designs, develops, and delivers engaging training sessions, workshops, and materials.
• Evaluates training effectiveness and adjusts programs for improvement.
• Supports employees adapting to evolving job requirements due to changes in technology, workflows, or processes.
• Assists in creating and maintaining job aids and learning resources.
• Promotes a positive learning culture and continuous development.

Responsibilities

• Identifies training needs with leaders and staff.
• Designs and delivers training sessions, workshops, and materials.
• Evaluates training effectiveness and updates programs accordingly.
• Supports employees through changes in technology and processes.

Skills

Training design

Delivery

Evaluation

Employee development

Job aids

Engagement initiatives

Policy execution

Communication

Education

Epic Training Certification

Driver's license

Job description

Everything we do is underscored by a why — and that why is one another.

Location

Altru Health System PO Box 6002 Grand Forks, ND 58201

Pay Range: $52,457.60 - $78,686.40

Summary

The Revenue Cycle Training & Development Coordinator is responsible for identifying organizational training needs, developing and delivering effective training programs, and evaluating their success. This role plays a vital part in enhancing employee performance, supporting career development, and fostering a culture of learning and engagement across the organization.

Essential Job Functions

• Identifies training and development needs through collaboration with leaders and employees.
• Designs, develops, and delivers engaging training sessions, workshops, and materials (e.g., presentations, videos, interactive tools).
• Evaluates training effectiveness and adjust programs to ensure ongoing improvement and alignment with business goals.
• Supports employees in adapting to evolving job requirements due to changes in technology, workflows, or business processes.
• Assists in the creation and maintenance of job aids, process documentation, and other learning resources.
• Promotes a positive learning culture by encouraging continuous development and growth opportunities.
• Supports the implementation of policies and procedures that reinforce organizational and departmental objectives.
• Partners with department leaders to coordinate employee engagement initiatives.
• Contribute to the planning and execution of employee recognition programs, morale-boosting events, and internal communications to strengthen team cohesion and retention.
• Stay current with industry trends/developments and applicable technology and software updates to recommend enhancements to existing training programs and workflows as necessary.
• Performs other dues as assigned or needed to meet the needs of the department/organization.

Certification

• Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date | HR Primary Sources
• Credentialed in Epic Training | Altru Health System | Within 12 Months of Start Date | Employee Provides Copy to HR

Language Requirements

This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Physical Demands

• Sit: Frequently (34-66%)
• Stand: Occasionally (5-33%)
• Walk: Occasionally (5-33%)
• Stoop/Bend: Occasionally (5-33%)
• Reach: Frequently (34-66%)
• Crawl: Not Applicable
• Squat/Crouch/Kneel: Occasionally (5-33%)
• Twist: Occasionally (5-33%)
• Handle/Finger/Feel: Continuously (67-100%)
• See: Continuously (67-100%)
• Hear: Continuously (67-100%)

Weight Demands

• Lift -Floor to Waist Level: Sedentary (<10 pounds)
• Carry: Sedentary (<10 pounds)
• Push/Pull: Sedentary (<10 pounds)
• Slide/Transfer: Sedentary (<10 pounds)

Working Conditions

• Indoor: Continuously (67-100%)
• Outdoor: Not Applicable
• Extreme Temperature: Not Applicable

Driving Requirement Definitions

• Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
• Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
• Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
• Infrequent Drivers: Persons who are generally not expected to drive.

Driving Requirement for this position

Occasional Driver Reference ID: R8233

About Altru

Making a real difference. For one another.

To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.

At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.

Join our team and be a part of a small community with a big heart.

Benefits

• health plan
• 401(k) retirement plan
• dental plan
• vision plan
• life and disability insurance
• education assistance
• paid time off (PTO)