Revenue Cycle Trainer

Altru; Grand Forks (ND); On-site; USD 52,000 - 79,000; Full time

Benefits offered by this job

Health plan

401(k) retirement plan

Dental plan

Vision plan

Life and disability insurance

Education assistance

Paid time off

Job summary

Altru Health System in Grand Forks, ND, is seeking a Revenue Cycle Training & Development Coordinator. The role focuses on identifying organizational training needs, developing and delivering effective programs, and evaluating their success to boost performance and career growth.

Responsibilities include designing engaging sessions, evaluating outcomes, and updating materials. A Driver's license and Epic Training credential are required within 12 months.

Qualifications

• Designs, develops, and delivers engaging training sessions, workshops, and materials.
• Evaluates training effectiveness and adjust programs for continuous improvement.
• Partners with leaders to identify training needs and align with business goals.

Responsibilities

• Identifies training needs through collaboration with leaders and employees.
• Designs, develops, and delivers training sessions and materials.
• Evaluates training effectiveness and updates programs accordingly.
• Supports changes in technology, workflows, or processes.
• Assists in creating job aids, process documentation, and learning resources.
• Promotes a culture of learning and development.
• Partners with departments to coordinate employee engagement initiatives.
• Contributes to employee recognition and internal communications.

Skills

Training design

Facilitation

Evaluation

Collaboration

Change management

Tools

Epic Training

Job description

Everything we do is underscored by a why — and that why is one another.Location:Altru Health System,PO Box 6002,Grand Forks, ND 58201Pay Range: $52,457.60 - $78,686.40Summary:The Revenue Cycle Training & Development Coordinator is responsible for identifying organizational training needs, developing and delivering effective training programs, and evaluating their success. This role plays a vital part in enhancing employee performance, supporting career development, and fostering a culture of learning and engagement across the organization.Essential Job Functions:Identifies training and development needs through collaboration with leaders and employees.Designs, develops, and delivers engaging training sessions, workshops, and materials (e.g., presentations, videos, interactive tools).Evaluates training effectiveness and adjust programs to ensure ongoing improvement and alignment with business goals.Supports employees in adapting to evolving job requirements due to changes in technology, workflows, or business processes.Assists in the creation and maintenance of job aids, process documentation, and other learning resources.Promotes a positive learning culture by encouraging continuous development and growth opportunities.Supports the implementation of policies and procedures that reinforce organizational and departmental objectives.Partners with department leaders to coordinate employee engagement initiatives.Contribute to the planning and execution of employee recognition programs, morale-boosting events, and internal communications to strengthen team cohesion and retention.Stay current with industry trends/developments and applicable technology and software updates to recommend enhancements to existing training programs and workflows as necessary.Performs other dues as assigned or needed to meet the needs of the department/organization.Certification:Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date | HR Primary SourcesCredentialed in Epic Training | Altru Health System | Within 12 Months of Start Date | Employee Provides Copy to HRLanguage Requirements:This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.Physical Demands :• Sit: Frequently (34-66%)• Stand: Occasionally (5-33%)• Walk: Occasionally (5-33%)• Stoop/Bend: Occasionally (5-33%)• Reach: Frequently (34-66%)• Crawl: Not Applicable• Squat/Crouch/Kneel: Occasionally (5-33%)• Twist: Occasionally (5-33%)• Handle/Finger/Feel: Continuously (67-100%)• See: Continuously (67-100%)• Hear: Continuously (67-100%)Weight Demands:• Lift -Floor to Waist Level: Sedentary (<10 pounds)• Carry: Sedentary (<10 pounds)• Push/Pull: Sedentary (<10 pounds)• Slide/Transfer: Sedentary (<10 pounds)Working Conditions:• Indoor: Continuously (67-100%)• Outdoor: Not Applicable• Extreme Temperature: Not ApplicableDriving Requirement Definitions:Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.Occasional Drivers : Persons who drive from once per month to as frequently as once per week.Infrequent Drivers: Persons who are generally not expected to drive.Driving Requirement for this position:Occasional DriverReference ID: R8233Making a real difference. For one another.To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.Join our team and be a part of a small community with a big heart.Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)