Revenue Cycle Supervisor - Self-Pay & Collections

Altru Health System; Grand Forks (ND); On-site; USD 58,000 - 87,000; Full time

Benefits offered by this job

Health plan

401(k) retirement plan

Dental plan

Vision plan

Education assistance

Paid time off

Job summary

Altru Health System seeks a Supervisor for Patient Financial Services in Grand Forks, ND. This role leads the Patient Account Representative and Revenue Cycle Assistant teams, guiding self-pay work, collections, and process improvements to safeguard revenue and compliance.

Responsibilities include coaching staff, monitoring performance, collaborating with Finance and Compliance, and supporting audits and system changes.

Qualifications

• Requires the ability to supervise and lead Patient Financial Services teams.
• Requires knowledge of patient accounts, self-pay, and collections processes.
• Requires English proficiency for communication with patients and staff.

Responsibilities

• Provides direct supervision and daily operational oversight of PAR and RCA teams, including self-pay work.
• Oversees collection activities for patient self-pay accounts receivable and ensures compliance.
• Works with patients to secure payment or payment arrangements and coordinates with vendors.

Skills

Leadership

Supervisory

Revenue cycle

Patient accounts

Compliance

Process improvement

Team collaboration

Education

Associates - Related Field

Bachelors - Related Field

Job description

Altru Health System seeks a Supervisor for Patient Financial Services in Grand Forks, ND. This role leads the Patient Account Representative and Revenue Cycle Assistant teams, guiding self-pay work, collections, and process improvements to safeguard revenue and compliance.

Responsibilities include coaching staff, monitoring performance, collaborating with Finance and Compliance, and supporting audits and system changes.