Revenue Cycle Supervisor – Patient Financial Services

Valor Health; Emmett (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

Valor Health is seeking a Patient Financial Services Supervisor to oversee billing, collections, denial management, financial assistance, and medical records within the Revenue Cycle. You will lead, coach, and train staff, ensuring regulatory compliance and timely reimbursement.

Collaborating with Patient Access, Coding, Clinical Operations, and Leadership, you will drive cash collections, reduce denials, and improve patient financial experience while maintaining high standards of service and

Qualifications

• Minimum of three (3) years of progressively responsible experience in healthcare revenue cycle operations.
• Minimum of one (1) year of leadership, supervisory, lead, or team coordination experience.
• Demonstrated knowledge of Medicare, Medicaid, commercial insurance, and payer reimbursement methodologies.
• Ability to interpret payer policies, reimbursement regulations, and contractual requirements.
• Strong organizational, analytical, problem-solving, and decision-making abilities.

Responsibilities

• Directs and coordinates daily activities and workflow for Patient Financial Services and Medical Records functions.
• Manages staffing schedules and ensures appropriate coverage for billing, collections, financial assistance, prior authorization, and medical records functions.
• Oversees denial management activities including identification, investigation, correction, and resolution of denied claims.
• Oversees administration of Valor Health's Financial Assistance Program and ensures compliance with requirements.
• Oversees prior authorization workflows to ensure required authorizations are obtained timely and accurately.
• Oversees daily medical records operations including release of information and record retention.

Skills

Leadership

Revenue cycle

Denials management

Regulatory compliance

Communication

Education

Associate's degree

Bachelor's degree

Tools

Epic

Cerner

Cerner CommunityWorks

Cerner Millennium

Job description

Valor Health is seeking a Patient Financial Services Supervisor to oversee billing, collections, denial management, financial assistance, and medical records within the Revenue Cycle. You will lead, coach, and train staff, ensuring regulatory compliance and timely reimbursement.

Collaborating with Patient Access, Coding, Clinical Operations, and Leadership, you will drive cash collections, reduce denials, and improve patient financial experience while maintaining high standards of service and