Revenue Cycle Supervisor, Patient Financial Services

Novant Health; Hanes (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Novant Health is seeking a Supervisor, Patient Financial Services to lead a team in the revenue cycle, focusing on process improvement, coaching, and training. The role emphasizes adherence to coding and billing guidelines while enhancing revenue integrity and patient satisfaction.

The candidate will oversee daily operations, implement improvements, and collaborate with management to achieve quality and efficiency goals in a fast-paced healthcare business office.

Qualifications

• Requires 2 years of Revenue Cycle or related experience; 3 years preferred.
• Leadership experience required or preferred.
• Ability to train new and existing team members and validate skills.

Responsibilities

• Provide department leadership and daily support to maintain quality, productivity, and efficiency.
• Design, analyze and implement processes around billing, third party relationships, and financial functions.
• Train staff and ensure compliance with internal controls and coding/billing guidelines.
• Monitor performance, provide coaching, and drive revenue and patient satisfaction improvements.

Skills

Leadership

Team training

Communication

Excel

Word

Education

High School Diploma or GED

Associate Degree

Bachelor's Degree

CPC

RHIT

RHIA

Tools

Epic

Job description

Novant Health is seeking a Supervisor, Patient Financial Services to lead a team in the revenue cycle, focusing on process improvement, coaching, and training. The role emphasizes adherence to coding and billing guidelines while enhancing revenue integrity and patient satisfaction.

The candidate will oversee daily operations, implement improvements, and collaborate with management to achieve quality and efficiency goals in a fast-paced healthcare business office.