Revenue Cycle Supervisor - Healthcare Billing & Analytics

Main Line Health; Newtown Square (Delaware County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

PTO 4 weeks (160 hours)

Medical, dental, and vision coverage

Pension plan + 403(b) match

Tuition reimbursement up to $6,000

Job summary

Main Line Health in Newtown Square, PA, seeks a SBO Revenue Cycle Supervisor to oversee Customer Service & Self-Pay teams, patient credits, and Office Support. You will ensure quality and compliance while analyzing performance and guiding productivity improvements.

The role emphasizes data-driven monitoring using Epic Dashboard tools, cross-department coordination, and ongoing staff development to support accurate and timely revenue cycle workflows.

Qualifications

• High School Diploma or equivalent.
• Certification as CRCS/AAHAM or CRCR/HFMA desirable.

Responsibilities

• Supervise staff responsible for Customer Service & Self-Pay, Patient Credits and Office Support.
• Monitor quality performance and compliance for team members.
• Verify inbound/outbound extracts to bad debt vendors function as designed.
• Monitor aged accounts receivable and unresolved transactions across MLH departments.
• Optimize use of Epic Dashboard and Report Library to monitor trends.
• Conduct root cause analysis and assess staff productivity.

Skills

Staff supervision

Analytical skills

Root cause analysis

Quality monitoring

Process improvement

Communication

Education

High School Diploma

CRCS/AAHAM (certification) desirable

CRCR/HFMA (certification) desirable

Tools

Epic Dashboard

Epic Report Library

Job description

Main Line Health in Newtown Square, PA, seeks a SBO Revenue Cycle Supervisor to oversee Customer Service & Self-Pay teams, patient credits, and Office Support. You will ensure quality and compliance while analyzing performance and guiding productivity improvements.

The role emphasizes data-driven monitoring using Epic Dashboard tools, cross-department coordination, and ongoing staff development to support accurate and timely revenue cycle workflows.