Revenue Cycle Specialist Front-End

Southcoast Health System, Inc.; Fall River (MA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus

Generous PTO

Wellbeing program

403B with company match

Tuition assistance

Leadership development

Competitive benefits

Job summary

Southcoast Health System, Inc. is seeking a Front-End Revenue Cycle Specialist for Charlton Memorial Hospital in Fall River, MA.

The role requires handling patient registration, insurance verification, pre-registration, and point-of-service collections with a focus on accurate data and patient education. The successful candidate will support financial counseling referrals, Medicare compliance, valuables management, and morgue coordination, while delivering strong customer service and

Qualifications

• Four years of high school plus additional courses or training required.
• Associate's Degree preferred.
• Medical Terminology Certificate preferred.
• Strong communication and interpersonal skills required.
• Proficiency with Word, Excel, and other software preferred.
• Over three years health care experience including third party payers preferred.
• Vaccination against influenza and COVID-19 or approved exemption required upon hire.

Responsibilities

• Handle patient registration, insurance verification, pre-registration and point-of-service collections.
• Educate patients on financial responsibilities and educate on financial counseling referrals.
• Medicare compliance (IM and MOON forms), valuables management, and morgue coordination.
• Provide on-site coverage at public arrival desks and in the Emergency Department.
• Collaborate with clinical and revenue cycle teams to ensure regulatory compliance and quality service.

Skills

Communication

Interpersonal skills

Computer skills

Experience with third party payers

Education

High school diploma

Associate's degree preferred

Medical Terminology certificate preferred

Tools

Word

Excel

Job description

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeast Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Revenue Cycle Specialist Front-End

*$600 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)*

Hours: 24hrs

Shift: Night shift, 11:15pm - 7:15am with weekend and holiday rotation

Location: Charlton Memorial Hospital - Fall River, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Under the general supervision of the Team Leader, the Front-End Revenue Cycle Specialist handles patient registration, Insurance verification, pre-registration, and point of service collections. They ensure accurate patient data, educate patients on financial responsibilities. Additional responsibilities include financial counseling referrals, Medicare compliance (IM and MOON forms), valuables management, and morgue coordination. The role also involves customer service, regulatory compliance and collaboration with clinical and revenue cycle teams. This position is required to provide on-site coverage at public arrival desks and the Emergency Department.

• Equal to completion of four years of high school plus additional courses or training required; Associate's Degree preferred.
• Medical Terminology Certificate preferred.
• Demonstrated excellent communication & interpersonal skills.
• Strong computer skills including medical based programs.
• Proficiency with Word, Excel, and other software programs preferred.
• Over three years related health care experience including working with third party payers preferred.
• CHAM (Certified Healthcare Access Manage) or CHAA (Certified Healthcare Access Associate) encouraged.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.