Revenue Cycle Learning Designer — Hybrid Training Expert

luriechildrens; Chicago (IL); On-site; USD 66,000 - 107,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employer paid life and disability

401(k) with employer match

PTO and holidays

Job summary

Lurie Children’s Hospital is seeking a Revenue Cycle Learning Specialist to design, deliver, and improve our Revenue Cycle Learning & Development program. You’ll translate business needs into effective, role‑based training across onboarding, competency development, and ongoing staff education.

Collaborating with Revenue Cycle leaders, you will align solutions with performance outcomes and compliance standards while advancing knowledge across Patient Access, Patient Financial Services, and Health

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years in healthcare operations, revenue cycle training, or workforce education.
• Knowledge of adult learning principles and instructional design.
• Ability to facilitate instructor-led and virtual training.
• Experience using learning metrics to guide design decisions.
• Experience with Epic Software and Microsoft Office.

Responsibilities

• Design, develop, and maintain training materials including eLearning modules and job aids.
• Deliver onboarding and role-specific training for revenue cycle staff and leadership.
• Assess learner competency and reinforce knowledge on the job.
• Collaborate with Revenue Cycle leaders to identify training needs and standardize practices.
• Maintain materials with updates from policies, system changes, and feedback.
• Evaluate training programs to improve effectiveness and engagement.
• Stay current with revenue cycle operations, systems, and training methodologies.

Skills

Adult learning principles

Instructional design practices

Facilitate instructor-led training

Virtual training delivery

Learning metrics & data

Microsoft Office Suite

Epic Software

Education

Bachelor's Degree

Healthcare operations experience

Tools

Epic Software

Microsoft Office Suite

Job description

Lurie Children’s Hospital is seeking a Revenue Cycle Learning Specialist to design, deliver, and improve our Revenue Cycle Learning & Development program. You’ll translate business needs into effective, role‑based training across onboarding, competency development, and ongoing staff education.

Collaborating with Revenue Cycle leaders, you will align solutions with performance outcomes and compliance standards while advancing knowledge across Patient Access, Patient Financial Services, and Health