Revenue Cycle & Financial Services Lead

Dallas College; Mesquite (TX); On-site; USD 81,000 - 99,000; Full time

Job summary

Dallas College is seeking an Assistant Director of Financial Services to lead the external billing, accounts receivable, and collections functions while driving end-to-end revenue cycle improvements on-site in Texas.

The role directs a team of financial professionals, leverages data analytics to inform decisions, and partners with multiple departments to enhance operational effectiveness and customer service.

Qualifications

• Bachelor's degree or higher in Accounting, Business, or related field.
• Minimum of three years supervisory experience.
• Five to seven years of progressively responsible experience in accounts receivable, billing, collections, revenue cycle management, or financial operations.

Responsibilities

• Provide leadership and direction for day-to-day operations to support Dallas College and financial compliance.
• Directly supervise assigned staff, possibly at multiple locations, including hiring recommendations, training, performance management, year-end evaluations, and daily personnel oversight.
• Serve as the operational owner of the institution's accounts receivable revenue cycle by directing and continuously improving all activities associated with the lifecycle of institutional receivables.
• Develop and administer strategies to maximize recovery, strengthen aging management, and optimize revenue cycle performance through process improvement, automation, analytics, and performance management.
• Oversee activities related to cash receipt and account reconciliation to ensure all payments are accurately recorded and reconciled in accordance with regulations and institutional policies.
• Ensure invoices comply with sponsor requirements, are timely, accurate, contractually compliant, and supported by appropriate documentation.
• Manage sponsor communications regarding invoice corrections, payment delays, and compliance issues.
• Collaborate effectively with many departments to resolve complex financial issues and ensure successful revenue cycle operations.
• Provide strategic recommendations that improve financial performance and strengthen cash flow.
• Ensure internal controls are established, documented, and consistently followed.
• Ensure effective utilization and ongoing improvement of the College's ERP system.
• Prepare and present executive reports that evaluate operational and financial performance.
• Develop executive dashboards that monitor collection effectiveness and provide actionable insights.
• Lead continuous improvement initiatives that strengthen the efficiency and effectiveness of the revenue cycle.
• Manage and drive high performance through coaching, performance management, succession planning, and initiatives that enhance employee engagement.
• Foster a culture of accountability, customer service, collaboration, and continuous improvement.
• Required Dallas College Professional Development Hours per Academic Year (19 hours minimum; leadership development for people leaders 16 hours).
• Perform other duties not listed as assigned.

Skills

Leadership

Financial analysis

Accounts receivable

Revenue cycle

Data dashboards

Education

Bachelor's degree in Accounting/Business

Master's degree preferred

Tools

Workday

ERP systems

Job description

Dallas College is seeking an Assistant Director of Financial Services to lead the external billing, accounts receivable, and collections functions while driving end-to-end revenue cycle improvements on-site in Texas.

The role directs a team of financial professionals, leverages data analytics to inform decisions, and partners with multiple departments to enhance operational effectiveness and customer service.