Revenue Cycle Lead: External Billing & AR

C001 Dallas College; United States; On-site; USD 81,000 - 99,000; Full time

Job summary

Dallas College seeks an Assistant Director of Financial Services to lead external billing, accounts receivable, and revenue cycle operations, ensuring compliant, efficient processes.

You will drive performance analytics, dashboards, and strategic initiatives, partnering with stakeholders to strengthen cash flow and financial reporting.

The role directs a team, supports continuous improvement, and advances automation across Workday and related systems to support institutional goals.

Qualifications

• Bachelor's degree or higher in Accounting, Business, or related field from an accredited institution.
• Minimum of three (3) years of supervisory experience.
• Five to seven years of progressively responsible experience in accounts receivable, billing, collections, revenue cycle management, or financial operations.

Responsibilities

• Provide leadership and direction for day-to-day operations to support Dallas College and financial compliance.
• Directly supervise assigned staff, possibly at multiple locations, including hiring recommendations, training, performance management, year-end evaluations, and daily personnel oversight.
• Serve as the operational owner of the institution's accounts receivable revenue cycle by directing and continuously improving all activities associated with the lifecycle of institutional receivables.
• Develop and administer strategies to maximize recovery, strengthen aging management, and optimize revenue cycle performance through process improvement, automation, analytics, and performance management.
• Oversee activities related to cash receipt and account reconciliation to ensure all payments are accurately recorded and reconciled in accordance with regulations and institutional policies.
• Ensure invoices comply with sponsor requirements, are timely, accurate, contractually compliant, and supported by appropriate documentation.
• Manage sponsor communications regarding invoice corrections, payment delays, and compliance issues.
• Collaborate effectively and efficiently with many departments, both on campus and college-wide and within the finance and accounts receivable departments to resolve complex financial issues and ensure the successful execution of revenue cycle operations.
• Provide strategic recommendations that improve financial performance and strengthen cash flow.
• Ensure internal controls are established, documented, and consistently followed.
• Ensure the effective utilization and ongoing improvement of the College's ERP system.
• Prepare and present executive reports that evaluate operational and financial performance.
• Develop executive dashboards that monitor collection effectiveness and provide actionable insights into receivable performance.
• Lead continuous improvement initiatives that strengthen the efficiency and effectiveness of the revenue cycle.
• Manage and drive high performance through coaching, performance management, succession planning, professional development, and implementing initiatives that enhance employee engagement, motivation, and retention.
• Foster a culture of accountability, customer service, collaboration, and continuous improvement.

Skills

Leadership

Revenue cycle

Accounts receivable

Workday ERP

Dashboards

Education

Bachelor's degree or higher in Accounting, Business, or related field

Master's degree in a related discipline

Tools

Workday

Banner

Colleague

Oracle

SAP

Job description

Dallas College seeks an Assistant Director of Financial Services to lead external billing, accounts receivable, and revenue cycle operations, ensuring compliant, efficient processes.

You will drive performance analytics, dashboards, and strategic initiatives, partnering with stakeholders to strengthen cash flow and financial reporting.

The role directs a team, supports continuous improvement, and advances automation across Workday and related systems to support institutional goals.