Revenue-Cycle Documentation Specialist

AdaptHealth; Clearwater (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Paid time off

Parental leave

Disability Insurance

Life Insurance

Flexible Spending Accounts

Job summary

Adapt Health in Clearwater, FL seeks a Documentation Specialist to ensure timely, accurate collection and management of patient documentation essential for compliant billing and a healthy revenue cycle.

You will collaborate closely with physician offices, insurance providers, and internal teams to remove barriers to care and payment while maintaining HIPAA compliance and high-quality data. This role supports revenue integrity and customer service goals.

Qualifications

• Review and validate documentation for payer readiness.
• Coordinate with physician offices and insurers.
• Ensure HIPAA compliance and timely billing.

Responsibilities

• Review, analyze, and validate clinical documentation to ensure payer compliance and billing readiness.
• Collect and manage patient eligibility documents, including prescriptions, CMNs/LMNs, clinical notes, labs, and prior authorizations.
• Resolve pending revenue by reconciling documentation with outstanding charges.
• Request and track prior authorizations, including coordination with state Medicaid programs.
• Identify documentation trends or recurring issues and proactively elevate and educate internal teams and provider offices.
• Ensure compliance with Medicare, Medicaid, HIPAA, and private insurance regulations.
• Generate and manage electronic documentation requests to physicians and insurance companies.
• Communicate with physician offices and payers to obtain missing or incomplete documentation.
• Collaborate with AdaptHealth sales, support, and customer service teams to support timely billing.
• Maintain and update physician databases to ensure accurate communication and document delivery.
• Serve as backup support for customer service inquiries as needed.
• Meet productivity, quality, and attendance standards while contributing to a team-focused, continuous improvement culture.
• Perform all other duties as assigned.

Skills

Attention to detail

Communication skills

Customer service

Multi-tasking

Problem solving

Education

High School Diploma or equivalent

Job description

Adapt Health in Clearwater, FL seeks a Documentation Specialist to ensure timely, accurate collection and management of patient documentation essential for compliant billing and a healthy revenue cycle.

You will collaborate closely with physician offices, insurance providers, and internal teams to remove barriers to care and payment while maintaining HIPAA compliance and high-quality data. This role supports revenue integrity and customer service goals.