Patient Documentation & Revenue Specialist

AdaptHealth LLC; Clearwater (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off Plans including 6 paid

Job summary

AdaptHealth LLC is seeking a Documentation Specialist to ensure timely, accurate collection and management of patient documentation for compliant billing and a healthy revenue cycle. You will collaborate with physician offices, insurance providers, and internal teams to remove barriers to care and payment.

The role requires a High School Diploma or equivalent, about one year of administrative experience, and strong attention to detail.

Qualifications

• High School Diploma or equivalent work experience required.
• One year of administrative experience in insurance, billing, claims, call center, or financial services.
• Strong problem-solving skills with attention to detail.
• Strong verbal and written communication.
• Excellent customer service skills.

Responsibilities

• Review, analyze, and validate clinical documentation to ensure payer compliance and billing readiness
• Collect and manage patient eligibility documents, including prescriptions, CMNs/LMNs, clinical notes, labs, and prior authorizations
• Resolve pending revenue by reconciling documentation with outstanding charges
• Request and track prior authorizations, including coordination with state Medicaid programs
• Identify documentation trends or recurring issues and proactively elevate and educate internal teams and provider offices
• Ensure compliance with Medicare, Medicaid, HIPAA, and private insurance regulations
• Generate and manage electronic documentation requests to physicians and insurance companies
• Communicate with physician offices and payers to obtain missing or incomplete documentation
• Collaborate with AdaptHealth sales, support, and customer service teams to support timely billing
• Maintain and update physician databases to ensure accurate communication and document delivery
• Serve as backup support for customer service inquiries as needed
• Meet productivity, quality, and attendance standards while contributing to a team-focused, continuous improvement culture
• Perform all other duties as assigned

Skills

Attention to detail

Verbal and written communication

Customer service

Administrative support

Proficient computer skills

Education

High School Diploma or equivalent

Job description

AdaptHealth LLC is seeking a Documentation Specialist to ensure timely, accurate collection and management of patient documentation for compliant billing and a healthy revenue cycle. You will collaborate with physician offices, insurance providers, and internal teams to remove barriers to care and payment.

The role requires a High School Diploma or equivalent, about one year of administrative experience, and strong attention to detail.