Revenue Cycle & Digital Projects Lead

Project Equity; Monroeville (Allegheny County); On-site; USD 46,988 - 102,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Senior Analyst, Revenue Cycle to strengthen operations, systems, and cross-functional execution across the organization. This role combines revenue cycle expertise, project coordination, and process design to support onboarding/offboarding and access standards throughout the enterprise.

You will collaborate with IT, operations, and business stakeholders to document requirements, lead projects from planning through implementation, and pursue automation opportunities to

Qualifications

• Minimum 5 years related work experience.
• Strong analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities with a high degree of accuracy and attention to detail
• Strong written and verbal communication skills
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Teams

Responsibilities

• Onboarding Enhancements and Access Support: Maintain onboarding access documentation and related processes, updating materials as business needs and systems evolve
• Identify and implement resources that improve the onboarding experience for new colleagues
• Support the Revenue Cycle Leadership Team with provisioning access, telecom system setup, and call-recording processes
• Troubleshoot access and system issues for new hires throughout onboarding
• Project, Program, Strategic Management and Business Growth: Support strategic initiatives and business growth related to digital platforms, website capabilities, and Revenue Cycle operations
• Lead system and process-related projects from planning through implementation, including system enhancements, workflow changes, documentation, and cross-functional coordination
• Partner with IT developers, business analysts, and business stakeholders to gather and document system requirements tied to regulatory, contractual, operational, and efficiency-focused initiatives
• Coordinate implementation readiness by aligning key resources, tracking deliverables, and helping ensure process, policy, and procedural updates are completed
• Digital Subject Matter Expert (SME) and Process support: Serve as the Revenue Cycle subject matter expert for digital initiatives and related system enhancements
• Manage monthly digital communication efforts and represent Revenue Cycle in Digital Champion forums and discussions
• Identify opportunities to use automation and AI-enabled tools to improve workflows, streamline routine work, strengthen team efficiency, and support more effective business processes
• Department Training and Support: Partner with team leaders to support adoption of new processes, programs, and system functionality through training, guidance, and ongoing operational support
• Reinforce team readiness by helping translate project changes into clear workflows, support materials, and practical next steps for impacted teams

Skills

5+ years experience

Analytical skills

Organizational skills

Problem-solving

Communication skills

Microsoft Office

Education

High school diploma or GED

Undergraduate degree preferred

Tools

Microsoft Office Suite

Job description

CVS Health is seeking a Senior Analyst, Revenue Cycle to strengthen operations, systems, and cross-functional execution across the organization. This role combines revenue cycle expertise, project coordination, and process design to support onboarding/offboarding and access standards throughout the enterprise.

You will collaborate with IT, operations, and business stakeholders to document requirements, lead projects from planning through implementation, and pursue automation opportunities to