Revenue Cycle Analyst II/Trainer, Day Shift, Patient Financial Services

Adventist HealthCare; United States; On-site; USD 56,000 - 81,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Paid Time Off

Employer retirement contribution and 3

Tuition Reimbursement

Employee Assistance Program

Job summary

Adventist HealthCare is seeking a Revenue Cycle Analyst II & Trainer to review performance data, troubleshoot EMR and revenue cycle systems, and support leadership with strategic initiatives.

You will develop and deliver end-to-end training for registration, billing, collections, and managed care, while onboarding new hires and conducting competency assessments to ensure proficiency.

Qualifications

• Some college or post level education required.
• Experience in lieu of education may be considered with at least 4+ years of administrative experience.
• Proficient with Microsoft Office applications-Word, Excel, PowerPoint
• Excellent written and verbal communication skills.
• Ability to prioritize work to meet deadlines.
• Requires analytical and critical thinking skills.
• Strong organizational skills with attention to detail.
• Collaborative mindset with ability to work across the Revenue Cycle & Managed Care department.

Responsibilities

• Review data on revenue cycle performance on billing, claims, collections and denials for process gaps and opportunities for improvement.
• Maintain and troubleshoot EMR and revenue cycle systems (registration, coding, billing modules).
• Support leadership in strategic revenue cycle initiatives.
• Develop and deliver training programs for end-to-end revenue cycle to include (e.g., registration, billing, collections, and managed care).
• Provide system training to Coding team and in support of Coding Manager’s strategic direction.
• Support onboarding of new hires with structured training modules.
• Conduct competency assessments to ensure staff proficiency post-training.
• Work with Payer Relations Liaison to educate staff on revisions and updates to payer requirements and compliance standards.
• Gather feedback from leadership to refine training materials.
• Develops testing scenarios and documents outcomes for all solutions within the revenue cycle portfolio.
• Creates job aids, manuals, and reference guides for team members.
• Provides administrative oversight for team members supporting revenue cycle. Including invoicing, adherence to budgets, and ensuring appropriate allocations to sub-units.
• Provides administrative support to VP of Revenue Cycle and Managed Care with calendar management and coordination. Assists leadership in developing roadmaps for all applications in the revenue cycle solutions portfolio.
• Develops and creates ad-hoc reports working in conjunction with the Manager of Revenue Cycle analytics. Works and communicates with contracted vendors on data requests and monitoring performance indicators.

Skills

Microsoft Office

Communication skills

Prioritization

Analytical thinking

Attention to detail

Collaboration

Critical thinking

Education

Some college or post secondary education

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

As a Revenue Cycle Analyst II & Trainer you will:

• Review data on revenue cycle performance on billing, claims, collections and denials for process gaps and opportunities for improvement.
• Maintain and troubleshoot EMR and revenue cycle systems (registration, coding, billing modules).
• Support leadership in strategic revenue cycle initiatives.
• Develop and deliver training programs for end-to-end revenue cycle to include (e.g., registration, billing, collections, and managed care).
• Provide system training to Coding team and in support of Coding Manager’s strategic direction.
• Support onboarding of new hires with structured training modules.
• Conduct competency assessments to ensure staff proficiency post-training.
• Work with Payer Relations Liaison to educate staff on revisions and updates to payer requirements and compliance standards.
• Gather feedback from leadership to refine training materials.
• Develops testing scenarios and documents outcomes for all solutions within the revenue cycle portfolio.
• Creates job aids, manuals, and reference guides for team members.
• Provides administrative oversight for team members supporting revenue cycle. Including invoicing, adherence to budgets, and ensuring appropriate allocations to sub-units.
• Provides administrative support to VP of Revenue Cycle and Managed Care with calendar management and coordination. Assists leadership in developing roadmaps for all applications in the revenue cycle solutions portfolio.
• Develops and creates ad-hoc reports working in conjunction with the Manager of Revenue Cycle analytics. Works and communicates with contracted vendors on data requests and monitoring performance indicators.

Qualifications include:

• Some college or post level education required.
• Experience in lieu of education may be considered with at least 4+ years of administrative experience.
• Proficient with Microsoft Office applications-Word, Excel, PowerPoint
• Excellent written and verbal communication skills.
• Ability to prioritize work to meet deadlines.
• Requires analytical and critical thinking skills.
• Strong organizational skills with attention to detail.
• Collaborative mindset with ability to work across the Revenue Cycle & Managed Care department.

Work Schedule:

Employment Type: Full-time Hours per Week: 40 hrs/week Typical Daily Schedule: 8:30am-5:00pm Monday-Friday Shift Type: Days Weekend Requirements: none Holiday Requirements: Holiday as per company policy Shift Differential Eligible: N/A Pay Range: $55,982.75 - $81,182.40 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process. Under the Fair Labor Standards Act (FLSA), this position is classified as: United States of America (Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County. If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result. Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer.

We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture.

Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background.

AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law.

Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

Our Mission:

We extend God's care through the ministry of physical, mental and spiritual healing.