Revenue Collections Specialist

Steadfastalliance; San Antonio (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Opportunities for advancement

Team-oriented work environment

Job summary

Steadfast Contractors Alliance in Florida is seeking a Revenue Collections Specialist to manage accounts receivable collections, maintain strong customer relationships, and ensure timely payment of invoices across divisions. You will monitor aging reports and conduct daily, weekly, and monthly collections activities, while coordinating with account managers and operations to resolve billing issues.

The role requires strong communication, negotiation, and organization skills, with a focus on cash

Qualifications

• Minimum 2–4 years of experience in accounts receivable or collections.
• Experience in construction, landscape, or service-based industries preferred.
• Experience managing high-volume customer accounts.

Responsibilities

• Monitor accounts receivable aging reports and manage collections.
• Contact customers via phone and email to collect past-due balances.
• Maintain records of all collection efforts.
• Coordinate with account managers and operations to resolve billing issues.
• Provide regular updates on collection status and aging accounts.
• Assist in reporting to leadership on receivables and cash flow.

Skills

Communication

Negotiation

Attention to detail

Multitasking

Problem-solving

Tools

QuickBooks

Excel

Job costing

Project-based billing

Job description

Steadfast Contractors Alliance is seeking a detail-oriented and proactive Revenue Collections Specialist to support our growing finance team. This role is responsible for managing accounts receivable collections, maintaining strong customer relationships, and ensuring timely payment of outstanding invoices across multiple divisions.

This position plays a key role in supporting the company’s cash flow, financial accuracy, and operational success. The ideal candidate is organized, professional, and confident in communicating with customers regarding account balances and payment expectations.

Position Overview

The Revenue Collections Specialist will manage the collections process for outstanding invoices, follow up with customers on past-due accounts, and work closely with internal teams to resolve billing discrepancies.

This role requires a strong understanding of accounts receivable processes, excellent communication skills, and the ability to balance firmness with professionalism when working with clients.

Key Responsibilities

Accounts Receivable & Collections

• Monitor and manage accounts receivable aging reports.
• Perform daily, weekly, and monthly collections activities on outstanding invoices.
• Contact customers via phone and email to follow up on past-due balances.
• Maintain detailed records of all collection efforts and communications.

Customer Account Management

• Build and maintain professional relationships with customers, property managers, and developers.
• Respond to customer inquiries regarding invoices, statements, and account balances.
• Resolve payment issues, discrepancies, and disputes in a timely manner.
• Coordinate with customers to establish payment plans when necessary.

Internal Coordination

• Work closely with account managers, project managers, and operations teams to resolve billing issues.
• Collaborate with the accounting team to ensure accurate invoicing and payment application.
• Assist in identifying trends in late payments or recurring billing issues.

Reporting & Compliance

• Provide regular updates on collection status and aging accounts.
• Assist in preparing reports for leadership on outstanding receivables and cash flow.
• Ensure all collection activities align with company policies and professional standards.

Qualifications

Experience

• Minimum 2–4 years of experience in accounts receivable or collections
• Experience in construction, landscape, or service-based industries preferred
• Experience managing high-volume customer accounts

Skills

• Strong communication and negotiation skills
• Ability to handle difficult conversations with professionalism and confidence
• Highly organized with strong attention to detail
• Ability to prioritize tasks and manage multiple accounts
• Problem-solving mindset with a customer-service approach

Technical Skills

• Experience with accounting software (QuickBooks preferred)
• Proficiency in Microsoft Excel and Office Suite
• Experience with job costing or project-based billing is a plus

What We Offer

• Competitive compensation based on experience
• Opportunities for advancement within a growing organization
• Supportive and team-oriented work environment
• Health benefits and paid time off

About Steadfast Contractors Alliance

Steadfast Contractors Alliance is a fast-growing Florida-based company providing:

• Landscape Maintenance
• Irrigation Services
• Hardscape Construction
• Environmental and Water Management Services

We are committed to operational excellence, strong financial management, and delivering exceptional service to our clients.