Revenue Campaign Manager, Client Success (Ads)

Twitch; New Rochelle (NY); On-site; USD 102,000 - 178,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401(k)

Maternity leave

Flexible PTO

Amazon discount

Job summary

Twitch is seeking a detail-oriented Customer Success Manager for the Revenue team to help grow Twitch Advertising revenue with influencer marketing campaigns. You will manage campaigns, coordinate with finance on approvals and IOs, and serve as the client-facing point of contact for media plans and operations.

You have 4+ years in online media/planning, strong communication and collaboration skills, and experience working with technical product teams in a fast-paced environment.

Qualifications

• 4+ years of online media/planning experience.
• Experience helping clients execute media campaigns.
• Excellent written, presentation and oral communication skills.
• Excellent collaboration skills.
• Able to troubleshoot and escalate properly.
• Works well in a high-energy environment with minimal supervision.
• Experience with collaborating with technical product teams.

Responsibilities

• Campaign management and revenue recognition coordination with finance.
• Lead pre-sale media planning and IOs.
• Be client-facing point of contact to ensure smooth execution and delivery.
• Guide clients through internal purchasing tools.
• Provide highest level of customer service for media plans and campaign operations.
• Manage custom programs or sponsorships across departments and lead content campaigns.
• Kick-off campaigns and manage timelines, assets and opportunities for optimization.
• Assist in pre-sale pipeline management, reporting, and opportunity accuracy.
• Work with Campaign Operations to troubleshoot live campaigns.
• Maintain up-to-date knowledge of Twitch's site features and products.

Skills

Media planning

Client management

Communication skills

Collaboration

Problem solving

Team player

Technical collaboration

Job description

Twitch is seeking a detail-oriented Customer Success Manager for the Revenue team to help grow Twitch Advertising revenue with influencer marketing campaigns. You will manage campaigns, coordinate with finance on approvals and IOs, and serve as the client-facing point of contact for media plans and operations.

You have 4+ years in online media/planning, strong communication and collaboration skills, and experience working with technical product teams in a fast-paced environment.